Avis (6 918)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
17 juin 2023

I recently started using the Shopify addon and I must say it has been incredibly useful for my online store. The addon provides a seamless integration with my existing Shopify platform, allowing me to enhance the functionality and performance of my store effortlessly.

One of the standout features of this addon is its customer support (John B.). The support team has been extremely helpful and responsive whenever I encountered any issues or had questions regarding the addon. They promptly addressed my concerns and provided clear solutions, ensuring a smooth experience for me as a user.

There is one important tip I would like to share for fellow users: remember to use the "Ctrl+F5" shortcut after making any changes or updates through the addon. This simple step ensures that any cached data is refreshed, preventing any potential display issues or discrepancies.

Overall, I highly recommend the Shopify addon for anyone looking to enhance their online store's capabilities. Its usefulness and the helpful customer support make it a valuable addition to any Shopify user's toolkit.

DeepZen Mattress
Royaume-Uni
5 mois d’utilisation de l’application
Yotpo a répondu 30 juin 2023

We really appreciate your feedback regarding our product and our Growth hero, John! We are delighted to provide you with the best customer experience everyday! Thank you!

4 décembre 2020

I have been very pleased with this app for requesting reviews from my customers after they purchased products from my online shop. Recently, I received a couple of reviews that the app showed had been published to my website but they did not appear on my shop. I reached out to Yotpo and received a timely reply from Sheen informing me that they had resolved the issue. I checked my website and both reviews were there. I am very pleased with the support I received.

SKCreations, LLC
États-Unis
5 mois d’utilisation de l’application
Yotpo a répondu 6 décembre 2020

Thank you for sharing your review. We're happy to hear you had such a positive experience with our customer support and that all issues were resolved.

27 août 2021

Great service and quick response, last super help from Gimbert =)
Always available to help and I think the app has been helping us getting conversions! So glad with it!!

Adriana Chede Jewellery
Royaume-Uni
5 mois d’utilisation de l’application
Modifié le 5 septembre 2020

Superb customer support. Responsive, helpful and above all - kind. I had made a bit of a mess at my end and they quickly corrected my error. Support staff is Golden.

AccuMeth® | BestMethTest.com
États-Unis
5 mois d’utilisation de l’application
Modifié le 6 janvier 2022

YOTPO is a fantastic app to help drive conversions by word of mouth of your very own customers. The thing that sets them apart is their customer service team. While we had issues getting into our account after employee turnover, they stuck by us and got us access. When setting our site up, I easily sent 4 emails a week with questions and customization requests. They were prompt in their responses and helped us get our site looking and performing the exact way we want it. Thank you to Orly, Elven, and Doner for all your help!

Illume Candles
États-Unis
5 mois d’utilisation de l’application
19 juillet 2021

とても良いアプリで、特にチャットサービスは迅速に丁寧に対応してくれます。コードの変更などは知識の度合いによってはサポートがないと難しい部分もありますが、サポートセンターのスタッフが分かりやすく説明してくれて変更もすぐに行えました。

Bay Trade Japan Knife Store
Japon
5 mois d’utilisation de l’application
7 janvier 2022

Fantastic customer service! We had an issue with the widget displaying on our store and they managed to fix it very efficiently.

EmmerSan
Afrique du Sud
5 mois d’utilisation de l’application
6 octobre 2022

Thanks to Allen Yotpo for helping solve my problem so quickly! Really appreciate the quick help and great customer service

Vitruvian
États-Unis
5 mois d’utilisation de l’application
21 décembre 2021

I got quick help with installing this new app on our site. Good so far. Thanks for the help.........

Power Equipment Man
États-Unis
5 mois d’utilisation de l’application
Modifié le 27 avril 2022

Nick S. was able to figure out what I needed to done and did it quickly and thoroughly. He was pleasant as well as being super helpful. Thanks Nick!

Gym Weed
États-Unis
5 mois d’utilisation de l’application