Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
16 décembre 2022

James Edmar C helped me install yotpo on my shopify store easily and seamlessly. He went above and beyond to make sure i had a good yotpo experience, even though i am a beginner. If you are like me, and cant code, dont worry, James can help you out to get it all working without stress.

HempEmu
États-Unis
Environ 2 mois d’utilisation de l’application
Yotpo a répondu 23 janvier 2023

Thank you for writing a review — we value your feedback.

Modifié le 17 novembre 2021

A great review app, I was able to start managing my reviews without going through long tutorials. The basics are very intuitive. I also had a small configuration issue and within minute their help chat fixed the issue. Great support service. I had to contact for support a second time and there was no wait time, they helped me with a settings issue and I was done in less than 3 minutes. Great service.

TerraCycle Global Foundation
États-Unis
Environ 2 mois d’utilisation de l’application
27 juillet 2022

Simoun, my Yotpo Support Representative is absolutely amazing. He is very patient and professional. And went above and beyond to help me resolve all of my issues I was having with Yotpo Reviews. Because of him I am now staying with Yotpo. Thank you so very much for your top notch support.

Shanel's Divine Touch Baskets
États-Unis
Environ 2 mois d’utilisation de l’application
5 avril 2019

I had a lot of trouble to install the app on one of my shop and Raphael was super helpfull and now everything is running smoothly.
Thanks!

Kraftille
France
Environ 2 mois d’utilisation de l’application
Yotpo a répondu 8 avril 2019

Hey Kraftille! So glad to hear you had a great experience with our Support team and are enjoying Yotpo. Thanks for your feedback :)

Modifié le 10 avril 2021

Enjoying using Yotpo, and customer service is excellent whenever I need a hand. Sheen was very helpful today and I appreciate the prompt help.

Gray Art Glass
Canada
Environ 2 mois d’utilisation de l’application
11 mars 2021

Anne is amazing as well as the whole team at Yotpo. They have had to help me install on my theme twice now and they do it quickly and are so amazing! So glad I use them.

Lady Bits Soaps
États-Unis
Environ 2 mois d’utilisation de l’application
24 juillet 2020

Clean review app - Great support that goes out of their way to help with CSS & HTML - A lot of add-ons that drive up pricing, however, reviews are a great consumer confidence builder and it feels worth it at scale.

Crafted Energy
États-Unis
Environ 2 mois d’utilisation de l’application
Modifié le 20 novembre 2019

Helpful support, free tier is decent but pricing is punchy and customisation is minimal.

Not bad for gaining some customer reviews.

Decadorn
Royaume-Uni
Plus de 4 ans d’utilisation de l’application
Yotpo a répondu 30 juin 2020

Thanks for taking the time to leave a review, we really appreciate your feedback. We've recently updated our pricing model to be more flexible - you can find more information on our website and in the Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from just $19/month up to $249 a month.

Feel free to reach out if you have any further questions or comments. Thanks again for your feedback!

23 décembre 2021

Lemuel on Yopto is an expert and was extremely patient with me today. They were able to fix multiple issues on my store with just one chat which wad great and time saving.

HairandSkinTalks
États-Unis
Environ 2 mois d’utilisation de l’application
29 septembre 2020

Yotpo is by far the best app and superior customer service on Shopify. Leizel and Bernard have assisted our team several times in establishing our reviews, and they have over delivered and outperformed on every occasion. Having five-star reviews where customers can see the ratings makes all the difference, and as a brand creator, there is no better compliment than having a customer refer our product in this way. Thank you Yotpo, we look forward to growing with you. Shivangi

8 Organics
États-Unis
Environ 2 mois d’utilisation de l’application
Yotpo a répondu 1 octobre 2020

Thank you for leaving a review. We're so happy to hear you're enjoying Yotpo and seeing results. We're excited to be a part of your growing brand!