Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
29 juillet 2013

This app is amazing for being free, I just didn't appreciate the headache it gave me while I was trying to figure out how to use it. I didn't expect it to e-mail every customer who has ever bought items from us ever, I thought that was a little ridiculous. I didn't even know this app was going to e-mail customers, or send me over 100 e-mails in 2 days. The app is very vague on explaining how it works until things happen, like posting on our Facebook Page and the large widget at the bottom of product pages. I am also disappointed on how I can't easily find out enough information about a customer to contact them if they have a question. The interface has some glitches. Like the navigation buttons magically disappear when I am looking at the list or reviews if I go to publish or unpublish a review.

UOIONLINE.COM
États-Unis
Plus de 3 ans d’utilisation de l’application
17 mars 2014

It's easy and the best way to get feedback. 100% recommended

La Tienda de ellos para ellas
Guatemala
Environ 2 mois d’utilisation de l’application
17 février 2014

Within just a few days of installing this app, I received over 35 reviews (and counting!). Their customer service is top-notch, too. I would highly recommend this app to any shop looking for a solid customer review system.

Nicolesy Store
États-Unis
Environ 2 mois d’utilisation de l’application
8 septembre 2022

I am really enjoying the free version of this app and I can't wait to have more customers for my small business so I can upgrade to Pro :)

Sun & Moo
États-Unis
Environ 2 mois d’utilisation de l’application
Modifié le 1 juillet 2022

Customer chat was really helpful - had issues with some integration and resolved it with a quick chat. Seamless experience. Ronal R was a very helpful agent.

Reprise Health
États-Unis
Environ 2 mois d’utilisation de l’application
4 juin 2020

THANK YOU, THANK YOU, THANK YOU, THANK YOU SOOOO MUCH Josephine E. i needed help about fixing stars on Prestige theme! On products pages and collection. she made everything as i ask her! GREAT GREAT GREAT JOB!!! Thank you so much AGAIN!!! I RECOMMEND THIS APP 200%

Vizca Cosmetics Paris
France
Environ 2 mois d’utilisation de l’application
2 juillet 2020

Paul was super patient with helping me install some code on my site! Great customer service - recommend the paid plan to get it.

Alaya
États-Unis
Environ 2 mois d’utilisation de l’application
16 janvier 2020

Great customer support! The developer that built my site failed to complete setup of Yotpo so reviews were not showing on my site. I discovered this after parting ways with the developer and didn't want to go back to them. Yotpo customer support jumped right in and finished the setup for me with no questions asked. Excellent.

Made in California
États-Unis
Environ 2 mois d’utilisation de l’application
Yotpo a répondu 17 janvier 2020

Thanks so much for taking the time to leave a review. Happy to hear our customer support team was able to get everything up & running smoothly 👍

13 juin 2019

I've started to use the app recently and I love it. It is user friendly, well designed and even at a basic level so helpful. Highly recommended! The customer service was so helpful, Louanne helped me so well and even went an extra step to solve my issue. Thanks ;)

Nebedai
Royaume-Uni
Environ 2 mois d’utilisation de l’application
Yotpo a répondu 16 juin 2019

Hey there Nebedai! Thanks so much for the great review! We are glad to hear that you are happy with the customer service!

29 mars 2021

The best thing I ever done was download this app. It’s fantastic. Customer support is very responsive. I had a little issue because I updated my theme and Manny really helped me out. Actually fixed it all for me and done some more. Easy 5 star to give. Thanks again to Manny

Giftworks
Irlande
Environ 2 mois d’utilisation de l’application