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Reinier was absolutely incredible at helping us add the review carousel to our homepage as well as showing star ratings on our collection pages. Definitely couldnt have done this myself!
I love the Yotpo app and support is the best. Edilyn did a great job helping me with my theme upgrade and sorted it out quickly. Thanks Edilyn!
Jeorge was super helpful and answered all my questions thoroughly and quickly. As I'm new with this app it's been a positive start.
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The review app and widgets have really helped our store convert users into customers. The support team is also very responsive and efficient. Thank you for all your help!
I've signed up for the free Yotpo account.
I initially struggled with the app because I was trying to use one yotpo account (same email address) for two different shopify stores (a .ca & .com store), and you can't do that with yotpo - you can't use the same email for a yotpo account that sits on two different stores.
However, Yotpo subsequently installed the widgets on both sites for me, and improved the initial yotpo installation by changing where the reviews show for the product (on the collection page & on the product page). Pauline was great to work with, and made several great recommendations regarding how the reviews could be displayed. Thanks Pauline & team!
Kenneth delivered a great customer support assistance! Fast and efficient. Would recommend to another customer.
I'm having to revisit this review for the fourth time - if you are thinking of using YOTPO - DON'T DO IT - unless you are happy to while away your PRECIOUS hours in Yotpo support chats while they promise to fix whatever is causing some random reviews for some completely different store (ie not our store) appearing in our account which basically uses up your entire monthly review credit ... I have been promised that this has been escalated, it's been fixed and that we'll be recompensed with a credit .... none of which has happened yet ... I recommend looking for a better app. If I could give zero stars I would but it seems to be locked on one
Thank you for reaching out and leaving your feedback. First of all, we would like to apologize for any inconvenience you have experienced. Our support team manager has reached out to solve the issue and to ensure everything will be operating smoothly going forward. Should you encounter any issues - do not hesitate to reach out to us at any time.
Doner was amazing. Helped me update my theme and was quick and efficient. We love working with Yotpo.
Thanks for your feedback, we really appreciate it.
I installed this app on my store that sells groomsmen gifts and was blow away at how simple and powerful it is. In the past I emailed customers and asked them for reviews that we could use for our testimonials page, which was a lot of work. Yopto does this automatically for you, and within a week of installing they had help ed me get 13 great reviews on our groomsmen gifts. It was simple and free, so its hard to beat that. They have a few paid features which I'm thinking about purchasing, but I haven't bought them yet.
This app is awesome. It's so easy to set up and their dashboard/admin website is the best I've ever used. Reviews are rolling in everyday and it's great to hear what people think. 5 Stars!