Avis (6 918)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
29 janvier 2018

Great app. Takes a little getting used to but works really well.

Classic Stills
États-Unis
Environ 2 ans d’utilisation de l’application
1 août 2022

We're using Yotpo to collect reviews from our customers. It's easy to use and when we have doubts on how to do an specific action we've contacted the Support Team by chat. Howell Keith provided the articles with the steps we needed to follow and was helpful during the process :)

Aloe Vera Exclusive
Espagne
25 jours d’utilisation de l’application
24 juin 2021

Overall pretty good - reached the max on my plan very quickly so was a bit confused when I reached the max again quickly on the next plan up, but had it explained by customer service clearly and quickly. Will continue to use.

MAYDE USA
Australie
Presque 2 ans d’utilisation de l’application
22 mai 2013

LOVE this app. there's nothing like word of mouth to build consumer confidence, and this app works perfectly!

Funky Bijou
États-Unis
25 jours d’utilisation de l’application
8 avril 2019

Good basic app for collecting basic reviews. But if you want ANY additional features you are going to pay more money and big bucks for it. Their literature is very unclear as to what features are included in your plan. I spent countless hours trying to install features they advertised on their site, only to hear back that I need to pay more $ for these. Not cool guys.

Grip Clean
États-Unis
Environ 2 ans d’utilisation de l’application
Yotpo a répondu 10 avril 2019

Hey Grip Clean,

Thanks so much for your feedback. I have also reached out by mail to see if I can help at all with the features you would like to use.

Our pricing model is available on our website and in your Yotpo admin. For our Growth plans (up to 500 orders per month) you can choose from packages ranging from $29 up to $129 a month.

Would be really happy to assist you in understanding which features are available on which plan, and to ensure you get set up well!

Thanks again for your feedback!

Melanie - Customer Care

2 juin 2022

The customer support is very good, my issue was dealt with quickly and was resolved for me straight away

WatchOvers
Irlande
24 jours d’utilisation de l’application
14 août 2019

I had a problem trying to get the reviews centered on my website Subbytech.com I contacted support and Ruel saved the day. Very grateful for the support yotpo offers. Highly recommended for their support, as well as the functionality of their app.

SubbyTech
Royaume-Uni
Environ 2 ans d’utilisation de l’application
Yotpo a répondu 28 août 2019

Hey SubbyTech! Thanks for taking the time to leave us a review, we love hearing from our happy customers!

Modifié le 2 février 2021

Just started using the app, that's why I only gave it 4 stars, but so far so good and I love the chat feature, takes the stress out of not knowing if you will be able to reach someone for assistance. Mary Ann was a great help!

SunStyle Fashions
États-Unis
Plus d'un an d’utilisation de l’application
7 mars 2018

Good customer service. A little slow to reply to my email, but they fixed my issue. I just wish the Pro membership was not so incredibly and ridiculously high. Dana Shamir helped me with my issue and was very professional.

Mowtown Waldo Implement
États-Unis
Environ 2 ans d’utilisation de l’application
27 février 2018

Outstanding app. Great new features. Wonderful customer service.

Butter Angels
États-Unis
Environ 2 ans d’utilisation de l’application