Avis (7 139)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
24 février 2023

James was helpful, he sent alot of screenshots to direct my attention to the next steps in using Yatpo.

Zazi NaturalFoods
États-Unis
Environ 2 mois d’utilisation de l’application
Yotpo a répondu 9 mars 2023

Thank you for writing a review — we value your feedback.

Modifié le 28 juin 2018

Yotpo is easy to use both as a store owner and customer. Product reviews are very important to attract new customers, and Yotpo makes it easy for your existing customers to leave a review directly in your automated follow up email. Everything is good if you can stick to the basic features.

The only significant minus that I can think of (which could have lead to fewer stars) is the exceptionally high-priced premium plan. This is important to take into consideration if you run multiple Shopify stores for different countries/locations, and you would like to use a premium feature like sharing reviews across different domains.

Amok Hammocks
États-Unis
Presque 4 ans d’utilisation de l’application
3 juin 2022

After long search i find this app useful and They are super ... they support us fast on time ... I really recommend this app

DERAKBIKES
Émirats arabes unis
Environ 2 mois d’utilisation de l’application
16 décembre 2022

James Edmar C helped me install yotpo on my shopify store easily and seamlessly. He went above and beyond to make sure i had a good yotpo experience, even though i am a beginner. If you are like me, and cant code, dont worry, James can help you out to get it all working without stress.

HempEmu
États-Unis
Environ 2 mois d’utilisation de l’application
Yotpo a répondu 23 janvier 2023

Thank you for writing a review — we value your feedback.

8 avril 2023

This is not so much a review of the app as I'm a new user to it, but a recommendation for the customer service. I needed help placing my stars and # of reviews on the front page, a feature that's not yet standard but in beta mode. I have a free account, so haven't paid anything yet, but wrote to customer support and got exactly the help I needed from Allen M. Explained it to him, gave him access and in no time he had a screenshot ready for me. He made some tweaks based on my requests and then launched it to my website. Thank you Allen M.! And I'll be buying the growth subscription :)

Noor of Denmark
Danemark
Environ 2 mois d’utilisation de l’application
Modifié le 17 novembre 2021

A great review app, I was able to start managing my reviews without going through long tutorials. The basics are very intuitive. I also had a small configuration issue and within minute their help chat fixed the issue. Great support service. I had to contact for support a second time and there was no wait time, they helped me with a settings issue and I was done in less than 3 minutes. Great service.

TerraCycle Global Foundation
États-Unis
Environ 2 mois d’utilisation de l’application
17 juillet 2023

Warly helped me today in making a change with my admin email login. Extremely helpful, communicative and quick! :) Thanks so much!

ATEL Store
États-Unis
Environ 2 mois d’utilisation de l’application
27 juillet 2022

Simoun, my Yotpo Support Representative is absolutely amazing. He is very patient and professional. And went above and beyond to help me resolve all of my issues I was having with Yotpo Reviews. Because of him I am now staying with Yotpo. Thank you so very much for your top notch support.

Shanel's Divine Touch Baskets
États-Unis
Environ 2 mois d’utilisation de l’application
5 avril 2019

I had a lot of trouble to install the app on one of my shop and Raphael was super helpfull and now everything is running smoothly.
Thanks!

Kraftille
France
Environ 2 mois d’utilisation de l’application
Yotpo a répondu 8 avril 2019

Hey Kraftille! So glad to hear you had a great experience with our Support team and are enjoying Yotpo. Thanks for your feedback :)

Modifié le 10 avril 2021

Enjoying using Yotpo, and customer service is excellent whenever I need a hand. Sheen was very helpful today and I appreciate the prompt help.

Gray Art Glass
Canada
Environ 2 mois d’utilisation de l’application