Avis (7 105)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
27 octobre 2023

I like that the app offers in-email reviews, I've already seen more reviews come through vs. from our other review email-campaign from a different app. Daniel P was so patient helping me upgrade my widget, saving me lots of time.

hOURS haircare
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 21 novembre 2018

Paying way too much for a buggy app. Have had multiple bugs that haven't been fixed for a few weeks now. However, I must say the account manager is very helpful but has her hands tied as development cant get bugs fixed.

UPDATE: Support takes a week to respond to questions.

Puffydreams
États-Unis
Presque 2 ans d’utilisation de l’application
29 mai 2023

Ruzsel John was very nice to me everything was done quickly and all is great.Thank you so much for quick respond customer service very helpful

MEEDEN ART
R.A.S. chinoise de Hong Kong
23 jours d’utilisation de l’application
5 novembre 2016

So far so good. The app was relatively easy to install. There was a huge jump in price from the basic to the premium so we didn't do it. Now, there isn't pricing listed for premium, you have to call them. Not smart. I liked the idea of premium because it included the option of posting reviews to facebook - now we can do this using KIT. So, Yotpo is great for the basic program, I recommend it highly. I don't see why you would want to opt for the unknown priced premium package.

Scalisiskincare
États-Unis
Plus d'un an d’utilisation de l’application
27 avril 2016

I have a few issues with it, mostly that it's uncustomisable without spending a LOT of money to upgrade from the free version. It's been fine though, for what it is, and has collected reviews which I'm grateful for.

Nic Nac Wholesale Baby Kids Product
Australie
Plus d'un an d’utilisation de l’application
11 mai 2020

First off, I used to HATE Yotpo. I used another sales platform and did not like the way it was difficult for customers to leave reviews. Once we switched to Shopify, Jack from Yotpo reached out and was able to fix the issues and concerns. He pointed me to Josephine E. who did an OUTSTANDING job in transferring my reviews from the other platform to Shopify and the response time was ridiculously fast. She even went above and beyond with helping me put the right information into the spreadsheets. I HIGHLY recommend Yotpo. Their integration was easy enough for me to input codes and I know very little about coding and the changes showed up within hours.

The Knot Kneedle
États-Unis
23 jours d’utilisation de l’application
24 janvier 2022

I'm currently testing multiple review tools. I ended up installing another review app that is localized to my market. Yotpo gives the free version up to 50 order per month that is a great starting point for small businesses.

Serelepe & Co
Australie
23 jours d’utilisation de l’application
Modifié le 6 août 2020

Phenomenal customer server & easy to use! I had an issue with install, but Sheen, from CS, helped install it within minutes. Hoping this helps provide social proof!

Terra Beauty Products Inc dba Terra Beauty Bars / Permit #: 06517
États-Unis
23 jours d’utilisation de l’application
22 mars 2016

must have! super important tool!

Sexyrealsexdolls
États-Unis
23 jours d’utilisation de l’application
Modifié le 7 octobre 2022

Both Reinier D and Allen M was quick to help when I had questions in 2 different occasions! Issue was resolved quickly.

Joyful Hearts Co.
Canada
23 jours d’utilisation de l’application