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Howell was great! Really helped me a lot, thank you for all the assistance. I was confused at first but the direct and clear instructions and custom HTML coding he did for me was excellent!
Nice app -
Got many reviews for my store https://variation.in/
App is very functional and useful. Had a few questions but was prompted helped by Ronel R who figured everything out for me very speedily. He had incredible customer service.
Really happy with the app and fab support!
Downloaded the app to check if it's the right fit, however didn't end up installing. Without asking anyone to do so, this app sent unedited blank review requests to almost 100 customers last night. Absolutely fuming.
Thank you for taking the time to leave a review. We're so sorry to hear this and absolutely understand your frustration.
To try to help our customers generate the most reviews, we offer 200 extra automatic review requests to get them started. That said, we understand this doesn't work for everyone. Please know our team is aware and taking this into consideration as we continue to build out our product roadmap.
Our team has also reached out to see if there's anything we can do to help.
Thank you.
Yotpo absolutely the best in the reviews game. Don't waste your time with any other app. Also, Radly E was super helpful in the chat. Helped us make some setting changes quickly and even provided us the information about how it was done so we can do it ourselves in the future.
Interface is cluttered, and the software was constantly buggy. When issues came up, support didn't seem to know what was going on and wasn't helpful. Didn't seem like they cared at all.
Price is very high, and order caps are low. If it was totally bug-free and functional, and support was awesome, we'd pay the price, but it's just not worth it for us.
Thanks for taking the time to leave your feedback, we apologize for your experience.
Our pricing model is flexible and is available on our website and in your Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from just $19 up to $249 a month. Thanks again for your feedback!
So far, this app is great and I expect to continue using it on my Shopify store. On a personal note, the Yotpo Growth Support Hero 'Eric A.' was EXCELLENT! He was able to answer all of my questions, resolve all of my issues, and provide all of the information I needed to get the app working correctly! He always got back to me and went above and beyond to make sure everything was resolved. I highly recommend this app!
Hey Metal Zone Merch LLC, thanks for this awesome review. We are so glad you are enjoying Yotpo, and that our support team was able to give you the assistance you needed!
The installation instructions were a bit unclear and that was frustrating. But the online support team was great! Thanks Junalou in particular!
Yotpo reviews is a great choice!
Easy to use, looks appealing on my site.
Also, a big thanks to Pauline - she was immensely helpful to work with me to help install it properly and went the extra mile with customisation on my site, at no extra cost.
The customer service aspect is excellent, and the app works a treat.
Thank you immensely.