Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
13 février 2024

Gabriel S. was such a great help and made setting up the review widget and star rating widget easy. He did all the work and was even able to move things to different parts of the page and helped with sizing and styling. Anything he couldn't help with he escalated to the developer to get it resolved. Thanks again!

Aria the Fox
États-Unis
8 mois d’utilisation de l’application
Yotpo a répondu 7 mars 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

24 janvier 2024

Support Rep Jeorge KV was excellent!

Lockhart's Authentic
États-Unis
Plus de 2 ans d’utilisation de l’application
9 avril 2024

I've had a few issues overtime with the app that were easily solved. However, one customer support agent in particular, John G, was quick and efficient in helping with my issues.

dealbodies
Canada
Environ 2 mois d’utilisation de l’application
Yotpo a répondu 12 avril 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

24 janvier 2024

Always fast and responsive customer service if there are any questions. The platform is easy to navigate as well.

Drink ZYN
États-Unis
Plus de 2 ans d’utilisation de l’application
Yotpo a répondu 30 janvier 2024

Thanks for your feedback, we really appreciate it.

5 février 2024

Great app and great customer care. Thank you to Rhenant for assisting me :)

Planet Charms
France
11 mois d’utilisation de l’application
Yotpo a répondu 7 mars 2024

Thank you for writing a review — we value your feedback.

8 mars 2024

Arven was a life saver with this - super amazing support. Was able to insert custom CSS with the help of support. Love this app

Luma Health
Canada
3 mois d’utilisation de l’application
9 janvier 2024

Excellect customer service, Rhenant was very helpful in resolving our support issues. thank you
Annanda Chaga Mushrooms

Annanda Chaga Mushrooms
Canada
Presque 8 ans d’utilisation de l’application
Yotpo a répondu 19 janvier 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

11 janvier 2024

Wonderful app and great customer service! Jeorge Kenneth V helped walk me through an issue with my Yotpo on the homepage of my website. Couldn't recommend this app enough !

Tree Myriah
États-Unis
Environ 6 ans d’utilisation de l’application
Yotpo a répondu 19 janvier 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

22 mars 2024

Jeorge was enormously helpful in helping figure out a language issue on the automatic emails!

Welcome+
États-Unis
Environ 2 mois d’utilisation de l’application
18 mars 2024

So far so good. What I like about Yotpo is that unlike other review apps, it sends review requests to new customers who have never interacted with my store before. With other apps, I have to ask the customer to resubscribe for them to receive a review request if they have already unsubscribed to emails from these apps.

The customer service has been great as well. Especially Ruzsel J who installed a code for me when I told him that I was at my wits' end about something.

Quikmat
Australie
Environ 2 mois d’utilisation de l’application