Avis (6 934)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
16 octobre 2023

The worst customer service. Downloaded this app and uninstalling it just as fast as I did because of the crappy support I just got from Joian Z. You need to do better. Loox works just as fine even better and cheaper. Your prices are not cheap and to get such unhelpful support is a shame.

AMEKANA
États-Unis
3 jours d’utilisation de l’application
Yotpo a répondu 28 novembre 2023

Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you several times, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.

9 janvier 2024

Rhenant was fast, thanks.

Hevoluta
Italie
1 jour d’utilisation de l’application
Yotpo a répondu 19 janvier 2024

Thanks for your feedback, we really appreciate it.

14 janvier 2024

Mr. Ruzsel John N, the agent, consistently demonstrated an unwavering commitment to providing assistance whenever I required support. His prompt and effective resolution of all my concerns showcased a commendable level of professionalism, and I am grateful for his invaluable contributions.

Sqweegee
États-Unis
Environ 18 heures d’utilisation de l’application
Yotpo a répondu 19 janvier 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

13 août 2023

I had some challenges with setting up Yotpo on my Shopify store, but Ruzsel J. swiftly resolved them within minutes. His efficiency and dedication are commendable. He truly deserves success within the platform.

ShopX
États-Unis
1 jour d’utilisation de l’application
3 octobre 2023

Appreciate the support. Staff is quick to reply. Thanks, Doner for the help.

Lovability
États-Unis
12 jours d’utilisation de l’application
Yotpo a répondu 28 novembre 2023

We appreciate your feedback, thank you!

Modifié le 11 septembre 2023

John G was Awesome!! Helped so much

Celesky Designs
États-Unis
3 mois d’utilisation de l’application
25 octobre 2023

great support, thank you so much Rhenant - you've helped me alot!

Genetic Labs Australia
Australie
15 jours d’utilisation de l’application
Yotpo a répondu 28 novembre 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

14 septembre 2023

Good service from Ruzsel John N

Havenly Decor
États-Unis
5 mois d’utilisation de l’application
19 septembre 2023

Great Service and John B rocks!

MERME Berlin
Allemagne
Plus de 3 ans d’utilisation de l’application
29 septembre 2023

Echt super Support. Ich bräuchte eine einbindung in den Shop und der Support von Doner P. war sehr schnell und kompetent. Danke

Angelherz
Autriche
3 mois d’utilisation de l’application
Yotpo a répondu 28 novembre 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!