Avis (7 098)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
20 juillet 2018

Mostly Pros!
- Fairly seamless and very quick integration: the ability to back log orders and request reviews was great to have content for launching the product (i recommend collecting reviews for at least 1 month before you implement the customer facing side on your website)
- Ability to have one dashboard with multiple stores
- Management and customer experience of the review process including customization of review emails, managing and monitoring negative reviews is excellent
- Great and easy way to add social content into your website

Few Cons!
- Media monitoring tool has had some issues since facebook made some huge changes and not full transparency from Yotpo on these updates
- No great way to include UGC as alternative product images

Usa Bn3th
Canada
10 mois d’utilisation de l’application
15 décembre 2021

On some points it may be a bit more customer friendly but the after sales service is very responsive and helpful.

Shinncare
Belgique
10 mois d’utilisation de l’application
Modifié le 20 septembre 2022

Sheen is very helpful and patience on asisstance.
I'm enjoy using Yotpo, interface is neat and simple. The customer support is quick response too! www.doulton.com.my

Doulton Water Purifier, Sole Distributor (MY) - Britain Premium Brand Since 1826
Malaisie
12 jours d’utilisation de l’application
18 avril 2019

I am using this ap for a while now, since 2 months also swell, and the support I really like very helpfully, really recommended!! Jaypee, Bernard and Eddie are mi favourites everything is by mail that is good, but it would be nice also having a call centre like shopify

ESJOY
Espagne
10 mois d’utilisation de l’application
Yotpo a répondu 18 avril 2019

Hey Esjoy! Thanks for taking the time to write us a review! We really appreciate the feedback, and are glad you had a great experience with our support team.

10 septembre 2019

Josephine E. was my most excellent Yotpo Hero! She checked my coding, fixed it, and then also left me with an extra optional theme edit. I ended up using her extra suggestions and I think it will truly help boost my new sights sales.

BRiKHOUS
États-Unis
12 jours d’utilisation de l’application
Yotpo a répondu 18 septembre 2019

Yotpo Heroes - we love it! Officially adopting this term at the office. Thanks for the awesome feedback, BRiKHOUS!

10 février 2019

Dreadful value and disappointing integration with little customisation. Charging so much PER order (not per review) is also a massive turn off.

Kuckian
Royaume-Uni
12 mois d’utilisation de l’application
Yotpo a répondu 30 juin 2020

Thanks for taking the time to leave a review, we're sorry to hear about your experience. We've recently expanded our pricing model -- for our Growth plans (up to 800 orders per month) you can choose from packages ranging from $19 to $249 a month. For larger businesses, we have custom packages available, and would be more than happy to discuss the right fit for you. Visit our site to learn more. Our goal is to help your business grow and strengthen your customer community. If you would like to get in touch to chat further, we would be happy to assist you further. Thanks again for your feedback!

7 octobre 2020

Have been using Yotpo for some time now for my ecommerce site: https://buffaloscents.com. Nice features if you are driving a lot of sales.

Buffalo Scents
États-Unis
10 mois d’utilisation de l’application
Yotpo a répondu 11 octobre 2020

Thank you for leaving a review. We're happy to hear you're already seeing results with Yotpo!

9 novembre 2021

The app itself is great, however I did not realise I had to install a widget for the reviews to be visible on my website. When I contacted the support team, I had a quick and efficient response and they sorted this out for me. Fast and great service! Thank you

Ifrah's Organic Kitchen
Royaume-Uni
10 mois d’utilisation de l’application
27 janvier 2022

Great app, super helpful support as well! They do a great job getting reviews for the site, and I've seen a huge uptick in review submissions since implementation!

Flying Point Apparel
États-Unis
11 jours d’utilisation de l’application
19 avril 2021

Great support and so promote with helping me with my issue. Friendly and really helpful in resolving the problem for me.

Simple Country Living Shop
Australie
11 jours d’utilisation de l’application