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The app lets me do so many customer-friendly things and the customer service is outstanding. Highly recommend.
Fantastic! Customizable, and transferable! We switched platforms, and were so glad that we stuck with Yotpo so we didn't have to lose years of reviews!
Thanks for your feedback, we really appreciate it.
Didn’t get a chance to use the app so i contacted customer service to have it removed from my site and Manuel really helped a lot. I hope everyone experiences his great customer service :)
I encountered an issue with reviews not showing up in the product section. I chatted with Nick who was extremely helpful in assisting me with the problem. He was able to fix it. I am very happy with the service
................................Fast and super friendly! ...........................................
Im not English Speaker, but supporter (Elven) is so kind and I could solve my problems and question. thanks a lot. Shopifyに詳しくなく、日本語しかわからない私ですが、なんとか意図を読み取って対応してくださりました。ありがとうございました!
Out of all the free apps for reviews, Yotpo is probably the easiest to use and configure. They also have a great support team that responds to your questions within 24 hours or sooner.
Unfortunately, Yotpo just isn't for my store. I sell one of a kind vintage items and needed a way to collect and display site reviews instead of product reviews. I told this to one of the representatives and they said it was possible. But after emailing back and forth and installing the app a second time and adjusting the settings did I discover that this was only possible through an awkward work around.
It's still a great product and I'd recommend this to someone with a more traditional store. I just wish they would've been more upfront with the limitations of their product so I could've spent my time on a different solution.
I haven't started using this app yet, but their customer service is super helpful! Ronel R was able to help answer all my questions and get the widget installed on my website. I will have to hire a developer to help make the reviews look really custom, but so far so good.
Set-up was not real clear but luckily the customer service is top-notch. So far we are very happy with the application.
Sheen is very helpful and patience on asisstance.
I'm enjoy using Yotpo, interface is neat and simple. The customer support is quick response too! www.doulton.com.my