Avis (7 059)

Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
18 octobre 2020

I only signed up with Yotpo. The app seems fairy easy to intergrate. I ran into a few problems and submitted a ticket to support, and got really friendly and prompt service. They have also imported my existing reviews, which appeared really quickly on the website. Happy so far!

The Summer Chaser
Australie
1 jour d’utilisation de l’application
Yotpo a répondu 21 octobre 2020

Thank you for leaving a review. We're excited to be part of your growing brand!

25 novembre 2021

Thanks for your help.
I have asked with coupon setting on the store when customer left reviews on store.

RAT BOI
États-Unis
1 jour d’utilisation de l’application
24 décembre 2017

To remove the code go to your theme's "edit code" section. Then click on "Templates" and look for "product.liquid" then delete the line that contains "yotpo" in it. Save your time cause after you uninstall this app the code still stays.

The Modern Pocket
États-Unis
Environ un mois d’utilisation de l’application
25 janvier 2019

The interface for this app is poorly designed and not easy for clients to work with. I've also had issues with being billed twice for one subscription and haven't received any answers from their support team to remedy the situation. Buyer beware -- there are plenty of review apps out there that function better than this one and offer MUCH better support & billing practices.

Life Proper Staging
États-Unis
Environ un mois d’utilisation de l’application
Yotpo a répondu 30 juin 2020

Thank you so much for taking the time to leave a review, we're sorry to hear about your experience. We've recently remodeled out interface, updated our billing system, and expanded the capacity of our support agents to be available to all of our users 24/7. If you'd like to get in touch to learn more, we'd be happy to help.

27 octobre 2023

Excellent so far. Recommend. Really great to have 24/7 support. John G. is super helpful. Yotpo should be in your e-comm stack.

Frank Mobile
Australie
1 jour d’utilisation de l’application
Yotpo a répondu 28 novembre 2023

Thanks for your feedback, we really appreciate it.

Modifié le 23 juillet 2021

Ive used Yotpo many times, in many stores, to help customers see the value in my products and customer service -- IT WORKS. Super powerful. AND -- Yotpo has great customer service also (and thanks Orly for helping me out twice with questions -- solved fast and easy).

knotsoflove
États-Unis
1 jour d’utilisation de l’application
17 février 2021

Eleen was very professional and helpful in resolving my issue. If you have any problems, I am sure that she, or any of her colleagues, will be able to help.

Just Ethiopian Coffees
Canada
Environ un mois d’utilisation de l’application
Modifié le 11 décembre 2021

Blown away by the help that I received for setup of Yotpo for my Artist site. Being a free user I certainly didn’t expect that level of help. Lemuel was very helpful and quick to fix the issue I came up against. Highly recommend Yotpo!

Michelle Macnamara
Australie
1 jour d’utilisation de l’application
29 juin 2020

I have only had the app for less than 24 hours and already received 7 positive reviews from our customers. I was having trouble installing the widget on my own, but Josephine was super helpful. She installed everything including adding reviews to my collection page. Now our site looks even more credible. Love this all and the quick and professional customer service! Thanks Josephine!

DA SPOT NYC
États-Unis
1 jour d’utilisation de l’application
Modifié le 6 août 2015

Great for Free, but if you want to do anything really with it, it is WAY TOO EXPENSIVE! It is not a tool a small business owner could afford to purchase, especially, when you have no idea if it would really make that much of a difference posting your reviews to your social media account.

Why not offer a free trial on premium for a month so people can see if it's worth the expense? Not only that, also offer a monthly payment plan? But then $500 a month is still pretty ridiculous.

Nz Tools
Nouvelle-Zélande
Environ un mois d’utilisation de l’application