Avis (7 092)

Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
6 février 2022

I just installed the app and it has worked as expected from day 1. The chat support is extremely helpful and a great feature of this app.

US Natural Wine
États-Unis
2 jours d’utilisation de l’application
7 juin 2023

Kenneth John M was fantastic! Very professional and helped me find a solution to my problem. I appreciate it!

Hydrx Hydration
États-Unis
2 jours d’utilisation de l’application
9 novembre 2022

I upgraded to Yotpo for reviews recently. I'm fairly satisfied with everything. I like the user friendly menus. Also, the support team is very helpful. Doner P. helped me out on some issues instantly.

Yoursy
États-Unis
2 jours d’utilisation de l’application
16 avril 2022

automatically sets to send out emails to your customers. I downloaded the app and then one day later it sent out over 200 emails to my customers without me turning that one or having a chance to edit the email.

Cedar Planters
Canada
Environ 2 mois d’utilisation de l’application
Yotpo a répondu 24 avril 2022

Thank you for taking the time to leave your feedback. Firstly, we'd like to apologize for any inconvenience you may have experienced. After looking into your case, a customer support agent has reached out to you twice in order to assist you but unfortunately, we have not heard back from you yet. If you are still experiencing any lingering issues or if there is anything we can assist you with, please feel free to reply to our email or directly reach out at any time and we will do our best to help.

25 septembre 2021

Easy to navigate and Ed from Customer Service was very helpful in helping me code the info. Thanks!

Roses & Rhinos
Singapour
2 jours d’utilisation de l’application
15 décembre 2022

Just installed the app, it functions well and was pretty easy to set up. My questions were quickly answered by Doner P. Keep up the great work!

Erozul
États-Unis
2 jours d’utilisation de l’application
Yotpo a répondu 23 janvier 2023

Thank you for sharing your thoughts with us!

2 octobre 2022

Excellent customer service from Shopify yet again. Their agents are so insanely fast, efficient and handle what I struggle hours with in minutes. Great job!

Bee Coco Candle
États-Unis
2 jours d’utilisation de l’application
15 décembre 2021

Their customer service is great, I needed help setting up and Edurado R was super helpful, he was quick and efficient in helping me set up the widget and even helped change the colors within the widget! Thank you again!

Shop Big Wick Energy
États-Unis
2 jours d’utilisation de l’application
12 septembre 2023

Great experience with Stephanie on chat support. Quick responses and helped explain my problem so I can avoid it in the future.

NEON eCommerce Packaging
Australie
2 jours d’utilisation de l’application
2 novembre 2021

This app is a great asset to collecting important information for my company. Also the help chat was extremely helpful when answering my questions. Very happy so far :)

Are You Kidding Socks
États-Unis
2 jours d’utilisation de l’application