Avis (7 059)

Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
13 décembre 2022

incredible app, and the customer support is amazing Rhenant help me so much, i need something really specific and he help me alot

Optimal Nutrition
États-Unis
Environ 19 heures d’utilisation de l’application
Yotpo a répondu 23 janvier 2023

Thank you for writing a review — we value your feedback.

20 février 2022

I had some questions regarding the app and Donald U. provided excellent service and answered all my questions.
I like the app so far.
Thank you !

Luxury Woodie
États-Unis
Environ 19 heures d’utilisation de l’application
Modifié le 27 octobre 2016

Support is none existent. I wrote about 4 messages but gotten no response. App deleted.

Happylaulea 2
États-Unis
22 jours d’utilisation de l’application
3 février 2018

The app is good, the really bad thing is that when you Uninstall it, it doesn't go away from my products page, me and my customers can still see the Yotpo Review section, it is really frustrating the fact that I can't take it away. and the customer service just does not respond my emails. I am really disappointed

Rebelrose Shop
États-Unis
22 jours d’utilisation de l’application
23 juin 2022

New to Yotpo yet already a lot to love about this app. Customer service is extremely helpful - thank you James for helping me out with the installation!

Robin Valley Official Store
Royaume-Uni
Environ 19 heures d’utilisation de l’application
27 juillet 2023

Amazing app! Joian Z was helpful in setting up our app.

Flyte70.com
États-Unis
Environ 19 heures d’utilisation de l’application
14 janvier 2017

For a brand new store Yotpo isn't the best option. The free version is very limiting. Not even social integration is included. To get the features I needed, an expensive upgrade was required. Also, customer support was lacking. It sometimes took two emails to support to even get a response.

The Judge.me review app is much more cost effective for a startup and customer support is spectacular.

Jeneric Juice
États-Unis
24 jours d’utilisation de l’application
25 juillet 2022

We installed the app just for a quick test. We didn't even go past the page where you need to create an account or have finished setting up the app. But it sent automatically 200+ review request emails to our customers without us even knowing it.

molamodel-us
Brésil
22 jours d’utilisation de l’application
Yotpo a répondu 14 août 2022

Firstly, thank you so much for taking the time to leave your feedback. Please know that we completely understand your frustration and we apologize for any inconvenience. As per our investigation, our customer support has reached out to you twice, including an email on August 1st. Unfortunately, we have not heard back from you yet. Please know that our support team is ready and available to you at all times. Feel free to reach out to us at any time by replying to our emails or opening a new support ticket.

22 décembre 2022

Good, fast and friendly customer service. Always quick in helping out with a problem. Thank you Yotpo!

MORO Essentials
Belgique
Environ 19 heures d’utilisation de l’application
Yotpo a répondu 23 janvier 2023

Thanks for your feedback, we really appreciate it.

Modifié le 30 avril 2021

I had an issue with setting up my account for my store, Gimbert was very helpful to quickly resolve my problem

I AM GENESIS BOUTIQUE
États-Unis
Environ 19 heures d’utilisation de l’application