Avis (7 068)

Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
9 septembre 2020

Helped us on a step by step basis to transition from magneto to shopify! Amazing and fast customer service.

Honeyderm
États-Unis
6 jours d’utilisation de l’application
15 mars 2020

Excellent app, helpful support, very useful even on the free plan, highly recommended to all starter store owner;)

Fancy But Functional
Hongrie
6 jours d’utilisation de l’application
28 avril 2020

Tough at first to get this all working but the support was fantastic and helped me get it u and running on our site very efficiently! Great reviews App!!

Koy Clothing
Royaume-Uni
6 jours d’utilisation de l’application
21 octobre 2020

Great customer service! Mary Ann was super helpful. She helped install the app, trouble shoot issues with a previous app. Did it all super fast as well

Foxhound Fuel
États-Unis
6 jours d’utilisation de l’application
Yotpo a répondu 28 octobre 2020

Thank you for taking the time to leave a review. We're happy to hear Mary Ann was able to help you!

Modifié le 18 octobre 2019

Just installed and getting amazing instant chat support from Paulo. He's helping me import my old reviews which was one of my concerns when switching over. I love the fact that this app went back to my last 200 orders and got reviews right away for me. So far so good!

Eric helped me today and was most excellent!! Solved all my issues.

British Audio
États-Unis
6 jours d’utilisation de l’application
Yotpo a répondu 28 octobre 2019

Hi there! Thank you so much for taking the time to leave such a thorough review, we really appreciate your feedback. Happy to hear the transition went smoothly and our customer support team was able to help!

8 juin 2021

I don't have the patience to sift through all the help articles. Their 24/7 chat service is great and Mark was able to clarify things and get me up and running in no time.

INA Botanicals & Tea
États-Unis
Environ 4 heures d’utilisation de l’application
Modifié le 28 août 2022

$119 a month in order to be able to upload your reviews from an other platform to multiple products. Not just one time charge but monthly. Waste of time and definitely not worth the money.

Seductive Pleasure Box
Canada
5 jours d’utilisation de l’application
Yotpo a répondu 6 septembre 2022

Hey, Jailene from the Review team here 👋

Thank you for taking the time to share your feedback with us. We understand your frustration and we apologize for any inconvenience. Louanne from our customer support team has reached out to you several times but has not heard back from you.

Please feel free to contact us at any time — we're more than happy to help you.

22 août 2018

Love the service so far - we've gotten more reviews in the week that we've been using it than we did in the two years previously with our old software. My one complaint is that the growth plan seems to leave out a few key features that are in line with other features that are offered. It feels like an attempt to up-sell you to the premium plan. I could be wrong about that, but when I asked for clarification from the Yotpo employee who helped us onboard, I never heard back.

Kellys Four Plus
États-Unis
6 jours d’utilisation de l’application
8 septembre 2020

Still setting it all up, mainly commenting on the customer service. Been on the chat with them a couple times while setting up, they're quick to answer with helpful information. Wish more companies were like that.

Versus Tires
États-Unis
6 jours d’utilisation de l’application
Modifié le 1 juin 2022

GREAT customer support by Ronel R!! can't believe I even tried other apps until I found Yotpo! Wasted so much time and now found the perfect app to collect reviews!

Pitod
Royaume-Uni
Environ 4 heures d’utilisation de l’application