Yotpo Product Reviews & UGC

Great customer service. Always reply promptly. I have had a lot of issues with this app sadly, but they always help me. Might be my theme that has been the issue some times. It is one of the best reviews apps as far as I can see. And I have used them for a couples of years now.

Great app, and great support, the only flaw is that I cannot respond directly to customer reviews within emails because I use a Mac, apparently supported on Windows but not Mac, but that's the only issue.

Once set up, Yotpo is great! It did take quite a bit of time to set up, with some bugs in the Yotpo platform and some slow update times on some features. The support is awesome, and will fix anything instantly. As a person with little understanding of code it did take a lot of hours of support with both Shogun (our page builder) and Yotpo. But end result, great!

Very good experience with technical support. Quick response and well explained. Good functioning app also!

I love this app and the customer service!! I had difficulties adding the code to my site bc I wanted it in a particular place and Anne did a great job at making sure the widget was installed properly!

Really positive experience with their tech support. Very helpful and methodical. The only downside is sometimes the written guide such as 'adding star rating' to a product isn't very detailed. 3 steps aren't enough to guide someone I think a lot of people would benefit from more imagery on where to copy the code to.

The app works very well and the customer service support is really fast and also they do an amazing job fixing issues on the site

When it comes to getting more reviews, Yotpo delivers. We received 10x more product reviews in just a few days time than we did in 6 months with the Shopify "Product Reviews" app.

Yotpo is great on Shopify. I needed some help today, and their excellent support team helped me out right away. Highly recommended!

Great app however a bit pricey.