Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
11 avril 2024

Does exactly what you need the app to do. We needed to transfer some reviews and John G was such a rockstar. He was really speedy, clear, and responsive. Most of these stars are for John ;)

NUFS
États-Unis
Presque 4 ans d’utilisation de l’application
18 avril 2024

Great app and has worked very well for our site. I would gladly recommend it to others. Amazing customer service in their Chat.

GrillStuff
États-Unis
Plus de 7 ans d’utilisation de l’application
15 avril 2024

Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself.

Highly recommend. Any issues you have they will solve.

Nessa Hill
États-Unis
Environ un an d’utilisation de l’application
8 avril 2024

Customer support is very helpful in aiding the implementation of the review widgets. John G. aided me in quickly making changes and implementing on the home page.

Floorplan Rugs
États-Unis
Environ 3 ans d’utilisation de l’application
Yotpo a répondu 12 avril 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

9 avril 2024

So far my experience with Yotpo has been excellent. I had an issue recently which I did not know how to resolve. Mitch quickly got in touch with me, and helped me to resolve this. His instructions were clear and easy to follow. I'm very happy so far with the service

nequalsone
Nouvelle-Zélande
3 mois d’utilisation de l’application
Yotpo a répondu 12 avril 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

17 avril 2024

Honestly, it was a long way to get our review from our previous review app to Yotpo. Your support manager Daniel helped me a lot with importing reviews and answered all my questions patiently. I like it and thanks a lot for help!
Yotpo features look promising. Hope to have good experience futher.

Etalon
États-Unis
Environ un mois d’utilisation de l’application
22 avril 2024

Their app works well, and their support is always responsive -- often immediately, at worst within 2 days.

Shield Your Body
États-Unis
Presque 2 ans d’utilisation de l’application
22 avril 2024

Jeorge Kenneth V was super helpful. He gave me clear instructions on what I needed to do and he kept me informed as he worked on some things on my account.

Virgo de Novo Professional Haircare
États-Unis
2 mois d’utilisation de l’application
9 avril 2024

I've had a few issues overtime with the app that were easily solved. However, one customer support agent in particular, John G, was quick and efficient in helping with my issues.

dealbodies
Canada
Environ 2 mois d’utilisation de l’application
Yotpo a répondu 12 avril 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

12 avril 2024

I had an issue with exporting my reviews, but Mitch from customer support helped me with my situation really well and I look forward to using this platform.

Puur Geluk Store
Pays-Bas
8 jours d’utilisation de l’application