Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
3 aprile 2024

The support provided by this app has been disappointing. Numerous issues occurred after installing Yotpo, and the support team was unresponsive, taking more than a week to reply. When they did reply they were extremely unhelpful and bounced me from one support staff to another without fixing any of the issues. Even after the app installation, the plugins persisted, leading me to hire coders to rectify the website and completely remove Yotpo. I do not suggest this app, especially for smaller businesses in need of reliable support.

Sabi Swim
Australia
24 giorni di utilizzo dell’app
Yotpo ha risposto 17 aprile 2024

Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you for a product call, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.

11 gennaio 2024

Wonderful app and great customer service! Jeorge Kenneth V helped walk me through an issue with my Yotpo on the homepage of my website. Couldn't recommend this app enough !

Tree Myriah
Stati Uniti
Circa 6 anni di utilizzo dell’app
Yotpo ha risposto 19 gennaio 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 maggio 2024

I had a great experience with the Yotpo, particularly impressed by the exceptional support provided by Doner P on a Sunday to swiftly resolve an importing error I encountered. Yotpo's review interface boasts a clean and practical design, I am excited to explore all of features this app offers.

Lord of Gem Rings
Stati Uniti
Circa 19 ore di utilizzo dell’app
31 marzo 2024

Wonderful app and great customer service! Doner P was very helpful with tech support. I appreciate the service and knowledge.

Ace Solutions Holding
Stati Uniti
Circa un mese di utilizzo dell’app
26 marzo 2024

Excellent experience migrating to Yotpo from Judge.Me. Support has been wonderful so far!

Shield Vitamins
Stati Uniti
20 giorni di utilizzo dell’app
17 gennaio 2024

Great service! I needed assistance with the install and John G. was all over it. He had it up and running within the hour!

Thin Line Apparel
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Yotpo ha risposto 19 gennaio 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

16 gennaio 2024

Rhenant was awesome with customer service when I needed it!!!
Thank you for a great Ap, and Great customer Service.

LUXE Heavenly Bodies
Stati Uniti
Oltre 5 anni di utilizzo dell’app
Yotpo ha risposto 19 gennaio 2024

Thanks for your feedback, we really appreciate it.

11 febbraio 2024

Daniel was very helpful and addressed my request professionally and was super quick in getting everything set up the way I wanted it. 5stars!!

Driven Gym Apparel
Australia
29 giorni di utilizzo dell’app
Yotpo ha risposto 7 marzo 2024

Thank you for writing a review — we value your feedback.

25 gennaio 2024

Contacted customer service with an issue and Doner assisted me promptly and resolved my issue. I’m very happy and will continue using Yotpo. They are great, give them a try!

The Melted Che
Stati Uniti
2 mesi di utilizzo dell’app
Yotpo ha risposto 30 gennaio 2024

We appreciate your feedback, thank you!

14 maggio 2024

Ruzsel J was super helpful today Thank you

FD Pantry
Stati Uniti
Circa un mese di utilizzo dell’app