Recensioni (6.937)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
Data modifica: 27 ottobre 2023

The App does everything I need for my Onlineshop and even if I have special wishes concerning the functionality or the layout the Yotpo support, like Manny, is always there to help me in a quick and very friendly way.

Today Allant M. was very helpful and quick in moving the review bar on my homepage. Such a great and really helpful support! My full five stars recommendation!

Today another request was solved very quickly by Nick. :-)

John G. helped in October 2023. He did a great and quick job updating all widgets on my site. Very positive communication! Fully recommended :-) 5 stars!

|c|o|l|o|u|r| of the day®
Germania
Oltre 4 anni di utilizzo dell’app
Data modifica: 28 giugno 2024

Doner P was a great help in getting set up! All of my questions were answered and I was able to get our systems aligned.

Updated 9.20.23: John B was an incredible help and quickly assisted me in making a few customizations and optimizations to my emails. Thanks so much!

Updated 6.28.24 Arven was great help!

LBE Design
Stati Uniti
Oltre 4 anni di utilizzo dell’app
6 marzo 2015

I've been using Yotpo for a few weeks now and love how it functions. Yotpo makes it so easy to solicit reviews from my customers and I have quickly increased my social proof. I will continue to use Yotpo indefinitely.

Morrow Sports
Stati Uniti
Oltre 4 anni di utilizzo dell’app
27 dicembre 2021

James fixed me "star ranking" problem within a minute! I reached out, was immediately linked with an on-line agent - and viola! Issue gone! Thank you YOTPO and James!

MassageChairsGiveBack.com
Stati Uniti
Oltre 4 anni di utilizzo dell’app
12 maggio 2021

The app works very well especially for someone like me who cant code. Their customer support is amazing. They provide instant solutions and are ready to help you through their simple chatbox. Noren today helped me place the rating carousal on my website which I was struggling to do on my own. She also created an extra tile so that I can easily adjust it on my own in the future. Thanks so much, Yotpo & the team.

ISAK
India
Oltre 4 anni di utilizzo dell’app
4 ottobre 2020

first of all, without knowing anything about code, i was able to add the Yotpo widgets onto my website and make it look great, which shows how well done it is. An update of my theme created havoc on my website and Josephine immediately came to the rescue and fixed everything for me. Amazing customer service!!!

Nyet Jewelry
Stati Uniti
Oltre 4 anni di utilizzo dell’app
Data modifica: 1 febbraio 2024

Love the app and used support today for the first time. Lightning speed, friendly, efficient help, right on the spot. It doesn't get better than this. Thanks Yopto!
Update - Back for more help today. After changing themes, Junalou was happy to re-install my reviews, carousel and badge for me. Much appreciated. Support on Yopto is always freindly, efficient, and eager to help. Thanks again!

Another update. I needed more help after changing my Shopify theme, and Rhenant was able to quickly solve all my issues. I so appreciate such great customer service.

Sugar Sandwich Design
Canada
Oltre 4 anni di utilizzo dell’app
Data modifica: 9 settembre 2020

The app itself is great, but this review is to talk about the customer service. I dealt with Jo Lorenz earlier today, and he was super helpful in getting the app moved over to a new theme that I had installed. He dealt with my requests to place the carousel in different places on the homepage to see which worked best, and also set up the product page exactly how I wanted.

tchnoslt
Spagna
Oltre 4 anni di utilizzo dell’app
Yotpo ha risposto 10 settembre 2020

Hi,

Thank you so much for taking the time to leave a review! We're pretty big fans of our support team as well.
We'll be sure to pass on your kind words to Jo.

Data modifica: 7 maggio 2023

Excellent customer service! If I have any problems at all with the widgets or app in general, I am always helped in a lovely, friendly & efficient way. A special thanks to Reinier for this! :)

Lauren Dickinson Clarke
Regno Unito
Oltre 4 anni di utilizzo dell’app
Yotpo ha risposto 28 ottobre 2019

Thank you so much for taking the time to leave a review. We're so happy to hear our customer support is hitting the mark and was able to help!

21 febbraio 2021

Yotpo is a very useful app to build trust with my customers. They often refer back to it. Customer service is outstanding, fast and efficient. Anne from Yotpo was so quick to help when I had a question implementing the widgets. Highly recommended!

Zingara Organic Fabrics
Nuova Zelanda
Oltre 4 anni di utilizzo dell’app