Yotpo Product Reviews & UGC

Hands down, this is a MUST HAVE APP for any store owner, it truly is excellent and had benefited my User Experience and my business for sure. First of all, their Mail After Purchase feature gives me a great way to stay in touch with my customers as they are taking their monthly bottle of Liquid Vitamins. Yes we are asking for their Review, but at the same time it gives me a chance to share some information with them and add value to their experience with or product.

The Installation was very easy, and their customization is also very good and allows you to match the look and feel of your site.

Lastly, I have interacted several times with one of their folks named Dannie, and she has been fantastic to work with, as was Dave early on. The only thing I think that can be better is to set up some better data analysis and tracking, so that when you receive data from various things, you can drill down and see everything.

Overall though, EXCELLENT APP, I highly recommend this.

Best,
Ray Doustdar
www.buiced.com

I am not a geek girl, I've installed by myself but it's not so easy to do because the explication isn't exhaustive. If you want to place the code in your liquid page is really a big deal, I make a lot of mistakes before I got it! But, I am very satisfied of the result, the ability of customize it for free and answer to the reviews it's quite amazing. And the best, the app has already sent to my old customers a request of review automatically. If you are not a IT person you may need one to install, but it could be done in less than 30 min!!! I totally recommend it! You can see the result on my website chicbotanic.ca

The customer service of Yotpo is awesome! Howell is the staff from support agent who helped me today. Nice and patient!

This app is very useful to our online store and the support we received from Kenn T and John G were very quick and useful.

The app is easy to use and does what it's supposed to. Most of all, help is a click away. I had a couple of features that I wanted to turn on and chatted with John G. He was able to get those features implemented in seconds. He also suggested a few other features that I think will be great for my site. He was very helpful and efficient. I have used other apps where, although the app may be good, the service is not there. This is certainly an app that has both.

Probably one of the best customer service ever experienced from a software provider. Very impressed with the help provided and the resolution to my issue

I’ve been using this app for awhile now to get reviews and I absolutely love it- the ease of use and setup is a plus, also customer service is amazing, their respond time very fast. I always recommend to new store owners.

Loving it so far. The help-chat folks are so helpful. Thanks Djan!!! So thankful for your help today <3

I needed getting help adding an abusive customer to the request block list. The agent was helpful and sent a screenshot with the easy to follow steps to do so.

Great customer service! Installed custom code on an updated theme in no time on a Saturday afternoon holiday weekend. Thanks for the help.