Recensioni (7.092)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
10 luglio 2024

Worst app on the market. The support is terrible, they promise to solve the problem, but weeks pass and the problems are not resolved, there is a lot of bureaucracy, they transfer the ticket from one department to another, in other words, they simply shift papers and do nothing to solve the client’s problem. And this for a few hundred dollars a month. I use another application in my other stores and support from a competitor solves my problem in 24 hours!!!
despite the fact that a subscription costs a few dollars, not several hundred!

Goodevas CA
Canada
Circa un mese di utilizzo dell’app
Yotpo ha risposto 18 luglio 2024

Thank you for your valuable feedback.

We're sorry to hear about your negative experience. Our support team and your dedicated Yotpo customer success manager is in continuous contact with you in order to address all of your pending issues which are highly prioritized.

12 luglio 2024

Really good customer experience from Wendyle and a great app in general.

Soma Recovery
Regno Unito
4 mesi di utilizzo dell’app
Yotpo ha risposto 19 agosto 2024

Thanks for the kind words! Glad to hear that you had a great experience with Wendyle and are enjoying the app.

14 novembre 2024

Excelente atención por parte de Raymon, atenta ,preparado para resolver cualquier tema de la app me termino de configurar con rapidez y eficacia, felicitaciones!!

Toque De Midas
Messico
2 giorni di utilizzo dell’app
15 novembre 2024

Daniel P, you're great thnx

Galway Bay Apparel, LLC
Stati Uniti
3 mesi di utilizzo dell’app
30 maggio 2024

Shout out to Ruzsel J for helping me today. I thought our issue would take a while to fix but just 5 minutes in a chat and all was good again!

EcoOne
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Yotpo ha risposto 7 giugno 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

23 agosto 2024

Ruzsel J was so helpful and quickly fixed my issues.

Decoden Cream
Stati Uniti
4 giorni di utilizzo dell’app
Yotpo ha risposto 20 settembre 2024

Thank you for your feedback.

4 maggio 2024

I highly recommend the app. I've had a great experience with product reviews for years. Until today Ive never had a problem but suddenly my newest reviews weren't showing on my site. I got on Chat with Jeorge Kenneth V and he took the time to investigate and resolve the problem quickly and with patience. Soon everything was displaying like normal again. Great customer service which I really appreciate!

Hometown Jersey
Stati Uniti
Circa 10 anni di utilizzo dell’app
Yotpo ha risposto 24 maggio 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

3 novembre 2024

muy bien

MAMITA BOTANICAL SKINCARE
Spagna
Oltre 3 anni di utilizzo dell’app
Data modifica: 26 settembre 2024

Great support from Wendyle! Big thanks to PL for helping with my popup editing issue.

Standing O Cosmetics
Stati Uniti
7 mesi di utilizzo dell’app
Yotpo ha risposto 15 luglio 2024

Thank you for your feedback!

19 giugno 2024

Well, the support help a lot. That's a fact !
They deserve 5 Stars

amedcine
Francia
Circa un anno di utilizzo dell’app
Yotpo ha risposto 15 luglio 2024

We're thrilled to hear that our support team was able to assist you effectively! Thank you for acknowledging their helpfulness and for your five-star rating.