Recensioni (6.911)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
Data modifica: 17 gennaio 2024

I used chat system to solve my problem. Mr. Ruzsel J helpled me immediately, and I could solve all problems we had. Thank you so much:)

LOVST TOKYO
Giappone
Oltre 3 anni di utilizzo dell’app
27 aprile 2015

I'm loving the set it and forget it, nearly guaranteed success of Yotpo review collection. Even with the free plan, I'm getting reviews for my shop more often than I did with any other review collection system. Thanks, Yotpo.

Bella Puzzles™ Wedding Guest Books
Stati Uniti
Oltre 3 anni di utilizzo dell’app
22 maggio 2020

Brilliant customer service - Jo Lorenz spent ages fixing some tricky coding we couldn't do ourselves to get everything settled into our website in the right places, and our reviews are coming in steadily. The photo feature is a great addition too.

Tovi Sorga
Regno Unito
Oltre 3 anni di utilizzo dell’app
Data modifica: 3 giugno 2021

Gimbert from the chat support assisted me in a matter of seconds and resolved the issue almost as fast. The app is very easy to use and if I need or don't understand something, they solve it really fast. We've not been using the app for so long but this our experience so far! Thank you Yotpo team members for always being so effective :)

Maya Lumbini
Spagna
Oltre 3 anni di utilizzo dell’app
3 giugno 2023

I recently had the pleasure of receiving exceptional customer service from Allen M, and I must say that my experience was truly outstanding. From start to finish, Allen demonstrated a level of professionalism, knowledge, and dedication that exceeded my expectations.

First and foremost, Allen's attentiveness and willingness to help were remarkable. He listened attentively to my concerns, asked insightful questions to better understand my issue, and ensured that he fully grasped the nature of my problem. His patience and empathy made me feel valued as a customer, creating a positive atmosphere right from the beginning.

Allen's expertise in the subject matter was evident throughout our interaction. He displayed an impressive understanding of the product and its features, offering valuable insights and guidance. His explanations were clear, concise, and tailored to my specific needs, enabling me to resolve my issue promptly and effectively.

Sevendal
Norvegia
Oltre 3 anni di utilizzo dell’app
14 gennaio 2022

I love Yotpo, great customer service, easy platform, and brings in hella reviews to our site! I've been using for over 2 years now.

SheOrgasms LLC
Stati Uniti
Oltre 3 anni di utilizzo dell’app
15 settembre 2020

Great support ! The team is really quick to find solutions and to guide you through the different functionalities

Zeste
Francia
Oltre 3 anni di utilizzo dell’app
Yotpo ha risposto 16 settembre 2020

Thanks so much for leaving a review! We're happy to hear you're enjoying Yotpo.

22 settembre 2021

Great application, still on the free version but will upgrade as soon as the number of review requests increases. And the customer support service is excellent, quick and efficient! Highly recommended!

namana.london
Regno Unito
Oltre 3 anni di utilizzo dell’app
Data modifica: 3 aprile 2023

We've only just downloaded Yotpo and already the customer support has been great. Junalou quickly helped me solve an issue. Look forward to seeing the rest of the app's offerings and helpful support. UPDATE: Required customer support again a few months later and it continues to impress. Jo L. was extremely helpful in solving an issue and repeatedly checked in with me after being transferred to other agents. Very happy with Yotpo!

Just had another successful interaction with the Yotpo support team. Grea to see a SAAS business that truly cares of their customer's experience. Thank you Doner for your help.

Elastique Athletics
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Data modifica: 29 giugno 2020

I've just started using the Yotpo App and was struggling with code and had some social questions. Leizel really helped me get the answers I needed and put the code where it needed to be and explained how and why it was in that location.

Kids Who Shine
Australia
Oltre 3 anni di utilizzo dell’app