Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
Data modifica: 8 giugno 2022

Very good support! So far so good. Thank you!!! They were prompt, great followup and i'm happy so far. Update: 2nd review, Today my website had an issue with reviews not showing. After wasting a few hrs, I reached out to Yopto and Doner P helped me resolve this issue so swiftly. He did a great job and i have to give kudos to him on how much he knows about resolving issues on this platform. Thanks so much. It's resources like this that keeps us shopify owners using this app!

MIDORICIDE
Stati Uniti
Quasi 3 anni di utilizzo dell’app
20 gennaio 2021

Yotpo is easy to use and has lots of features, even on the free plan. We've never had any issues with the app's performance. We particularly like how customizable and branded we can make the review request emails. We also appreciate the different tiers of paid plans so that as our order volume grew, we could upgrade to plans that fit our needs and budget, and downgrade as needed. And, 10/10 for customer service. We made a mistake when upgrading to a higher plan and asked if we could get a refund. We thought it was a long shot, but they did refund us, AND during the process were really great about sending updates to let us know they were still working on our ticket.

Effie's Paper
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Yotpo ha risposto 26 gennaio 2021

Thank you so much for leaving such a detailed review. We are thrilled to hear you've had such a positive experience with us. Please do not hesitate to contact us if you have any lingering issues or questions.

27 marzo 2023

I have been using it since it first opened and it is great.
They are quick to respond to any problems, so no worries!

They have always helped me. Thank you.

フロアマット専門店HOTFIELD 公式サイト
Giappone
Quasi 3 anni di utilizzo dell’app
Data modifica: 6 aprile 2023

We installed the Yotpo application as it has proved invaluable on a friends website, word of mouth.

We had a small glitch and Joian Z sorted it out for us in no time!

SONAX Australia
Australia
Quasi 3 anni di utilizzo dell’app
5 giugno 2022

We've been using Yotpo for 3 years now. I have to say one particular customer agent has stood out most JAMES EDGAR C. We had two products on our website that were the same just a different image. We needed to merge the reviews in order to delete the duplicate product without loosing the reviews.
I used the live chat and JAMES was able to remap the reviews straight away. as opposed to other agents by the name of Alberto who took 3 weeks and still didn't do it. I highly recommend Yotpo overall as they are always keen to help. I guess some agents are more skilled than others. Thank you James

A-List Lace Hair
Regno Unito
Quasi 3 anni di utilizzo dell’app
13 marzo 2022

I needed help coding the product reviews and they helped me install it in no time! Great customer service!

Looped with Love
Stati Uniti
Quasi 3 anni di utilizzo dell’app
30 luglio 2014

Took a while to get it going, but now it's doing really well!

Onesie Zoosie Australia
Australia
Quasi 3 anni di utilizzo dell’app
2 febbraio 2015

Nice app. Helps to generate and manage reviews on the website easily..

O Happy Sunshine
India
Quasi 3 anni di utilizzo dell’app
Data modifica: 16 ottobre 2020

Just had the best experience with Arman. Absolute hero - sorted my issues speedy as. Defo recommend Yotpo

The Cheese Geek
Regno Unito
Quasi 3 anni di utilizzo dell’app
Yotpo ha risposto 21 ottobre 2020

Thank you for leaving a review. We'll pass on your kind words to Arman!

20 ottobre 2020

Awesome customer support! I couldn't figure out how to do the install correctly, and Anne did a great job of helping us!

Sports Customs
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Yotpo ha risposto 20 ottobre 2020

Thank you for leaving a review. We're happy to hear you're up and running smoothly!