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Overall app works pretty well. Had an issue and Doner P fixed it right away for me. Great service! Hopefully it all works properly from here!
Rhenant hat mir super geholfen. Dadurch habe ich viel Zeit gespart. Ein klasse Support. Yotpo kann ich nur empfehlen.
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Doner helped me rectify an uncomfortable situation when a customer accidentally left a negative review that she admittedly intended for another store’s product. He was able to override that false review and request a new review directly from the customer. I appreciated Doner’s understanding as I am a small business owner and take all reviews very seriously.
Thanks for your feedback, we really appreciate it.
I installed this app and had issues with installing the widget. Within minutes, Simoun helped me with the problem! Custom service is really truly amazing! Highly recommend this app!
After struggling for weeks to find a review app that works for us, we found Yotpo and couldn't be happier. Reinier D helped to get us set up on our live theme as well as an updated version we are working on. Would highly recommend Yotpo
Great technical support with Warly S - who was able to diagnose and issue and address it quickly through chat. Thank you!
What is great about the YoTpo team is that their customer service is A1. Going into the back end of my site to see that the outcome was correct for my site. Lets hope that Google now starts show our stars.
Keith helped me solved the issue I was having with sending out review requests from past orders. Good Service!
I had some troubles but were very quickly resolved by Kaiser in the support team! Very quick replies and great understanding.
Jo Lorenz went above and beyond to answer all the questions I had regarding putting the widget on my page. Also went to the extent of having the rating added to the top of my product page, which is so helpful as I work on building trust with customers. Great app and great customer service