Recensioni (7.090)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
24 giugno 2024

It seems like a nice app but we've not been able to use it fully. We have over 1,000 reviews from our customers that disappeared after Shopify's review app was no longer supported and was removed, but Yotpo import doesn't work. It just pops up a blank page with no option to import anything.

Perfumes
Regno Unito
Circa 9 ore di utilizzo dell’app
Yotpo ha risposto 2 luglio 2024

Thank you for the valuable feedback.

We're sorry to hear that you're experiencing issues with importing your reviews. We know how important it is to transfer your reviews and we are here to help you.

Our support team reached out to you via your support case, please don't hesitate to respond to it so that we can assist you further.

19 dicembre 2023

My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Sunday and Doner fixed the issue immediately. Thanks!

Seam Reap Bags
Stati Uniti
Circa 7 anni di utilizzo dell’app
Yotpo ha risposto 20 dicembre 2023

Thank you for writing a review — we value your feedback.

2 aprile 2024

Outstanding customer support from Jeorge at Yotpo! With the Shopify Reviews app being deprecated, we needed help moving over to Yotpo and Jeorge was so helpful in getting the coding and installation completed accurately and quickly. Amazing support! Thank you!

HootBooth Photo Booth
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Yotpo ha risposto 24 maggio 2024

Thanks for your feedback, we really appreciate it.

5 gennaio 2024

They immediately fixed the issue when I pointed out that the review tag was broken. Additionally, they went above and beyond to resolve other problems as well. I never imagined such an experience was possible through chat. It was one of the best customer service experiences of my life. I sincerely hope that one day it will be available in Japanese.

阿波ツクヨミファーム
Giappone
Quasi 2 anni di utilizzo dell’app
Yotpo ha risposto 19 gennaio 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

10 luglio 2024

Application au top et support très réactif et disponible !

La Boite concept
Francia
13 giorni di utilizzo dell’app
Yotpo ha risposto 19 agosto 2024

We're glad you’re enjoying the app and finding our support team responsive and available. Thank you so much for your feedback!

8 aprile 2024

Customer support is very helpful in aiding the implementation of the review widgets. John G. aided me in quickly making changes and implementing on the home page.

Floorplan Rugs
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Yotpo ha risposto 12 aprile 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

18 marzo 2024

Arven was super helpful and easily (and quickly) solved a question I had re: adding review ratings onto our main shop page. Yotpo in general has been amazing to work with!

Emi's Garden
Stati Uniti
Circa un anno di utilizzo dell’app
Yotpo ha risposto 24 maggio 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

6 marzo 2024

Jeorge Kenneth V was an AMAZING help to us on Yotpo chat! It was almost as good as speaking by phone and yet extremely efficient. he was so helpful and resoved many issues for us. Thank you Jeorge!

Lily Trotters
Stati Uniti
Oltre 7 anni di utilizzo dell’app
Yotpo ha risposto 24 maggio 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

13 maggio 2024

My rep, John G., helped me for over a hour as I was being picky about the layout and overall look of the widget on my website. He was super easy to communicate with and executed the work quickly and flawlessly. Thank you!

Twenties Beauty
Stati Uniti
14 giorni di utilizzo dell’app
Yotpo ha risposto 24 maggio 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

20 febbraio 2024

I am super happy with the support given by Rhenant. He helped me with the issues, fix the new widget on our website. and he was very kind as well

Depuravita
Francia
Oltre 2 anni di utilizzo dell’app
Yotpo ha risposto 7 marzo 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!