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Now, speaking of excellent user experiences, gotta mention, "John G" from customer service. We've had our fair share of chat conversations with the customer service team, but John G. stands out with his patience and dedication. His ability to not just hear, but really listen to our issues made all the difference. We had the task of importing 100+ reviews. He patiently guided us through the entire process, ensuring everything went smoothly. And bonus points for taking the extra step of directing us to utilize features we were completely unaware of! Some other agents fell short here, but John G. was a game-changer.
Would highly recommend this app.
Great support, easy to set up and very customisable.
Helps consumers see clearly what others have written, and gives products a rating on your site - strongly recommend as a review app.
Wonderful app with great customer service. I was confused about how to input the widget onto my new theme, chatted with Leizel for 15 minutes and it was good to go. Saved me an hour with a programmer and $75, thank you!
Thank you so much for your review. We're happy to know you're all set up and ready to go!
I needed help completing a task and I received excellent service. Thank you for your fast and friendly service.
The app is great and makes collecting product reviews super easy. I needed help with coding something and Kenneth John M updated my code in a matter of minutes. Super friendly and professional all around. Highly recommend.
I love this app! It gives my store "Street Cred" I needed to update the code on my new Shopify store and Mark helped me. He actually inserted all of the code needed to import all of my reviews into my new store for me. He was fantastic! Highly recommended!!
We were a little confused at first but we contacted their support service immediately. Was very impressed by how fast and patient they were regarding my queries even though we have multiple questions!
Good app for automated requests for reviews, Customer service is helpful, thanks Kenneth John M for the assistance with my transfer of reviews to new products after a site update.
Support has been excellent. They respond very quickly and were more than willing to add the review function to a page for us.
The app is easy to use and understand. Plus, if you ever need help, Doner P on the support team is amazing!!