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We are using this app to get site reviews for our shop that sells cool printed t shirts online .Yotpo is a very convenient way to do it!
We've used this app for just a few weeks and have already received dozens of positive reviews. Because we were very concerned about abusing our customers' trust by sending them unsolicited emails requesting a review, we customized our email so there is no question it is from us - and have since asked our first dozen reviewers how they felt about it - not one of them thought it was creepy or spammy, much to our relief. It is really nice to have a way to share the nice things people say about our product and cause.
What a fantastic app, what fantastic service, what more can I say! - Smiley Face!
I have been using this app for several months now. When I first started my store I had several apps installed - this is the only one I have left. It has produced consistent feedback from buyers and really turned out to be an excellent addition to the store. I would have zero hesitation in recommending this to any shopify user.
Super easy install! I'm not (at all) comfortable with HTML, but their instructions made it a breeze. A delight, even.
I'll be counting on work of mouth from happy customers to get my small business off the ground. That means Yotpo could end up being the most important feature on my new website. I'm very happy that Cooper-House directed me to Yotpo.
Excellent customer service, too.
UPDATE:
I got an email from Yotpo asking for another review, and I want to do all I can to help out – it's a great app. This system won't let me do a 'fresh' review, so I'm just adding on to the old one...
Easy set up, easy to customize the note that goes to the customer – as well as the timing interval. I do wish it was easier to integrate the number of stars/reviews into the product info (meaning, easy for a luddite like me).
Even more, I wish that you could comment on customer's reviews without having to upgrade to Pro status. I'd be happy to pay a small monthly fee, but I can't imagine ever being able to afford the current Pro pricing.
Still, a very handy app – and the people that run their customer service have been great.
Its awesome. Easy to use. Very happy with it :)
I installed this app on my store that sells groomsmen gifts and was blow away at how simple and powerful it is. In the past I emailed customers and asked them for reviews that we could use for our testimonials page, which was a lot of work. Yopto does this automatically for you, and within a week of installing they had help ed me get 13 great reviews on our groomsmen gifts. It was simple and free, so its hard to beat that. They have a few paid features which I'm thinking about purchasing, but I haven't bought them yet.
This app is awesome. It's so easy to set up and their dashboard/admin website is the best I've ever used. Reviews are rolling in everyday and it's great to hear what people think. 5 Stars!
Great app to generate customer reviews. Great customer service. Definitely consider upgrading to Premium -- it's been more than worth it to us.
Amazing app. easy to install and made my website look pro. totally recommend it