Recensioni (6.908)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
22 agosto 2018

Love the service so far - we've gotten more reviews in the week that we've been using it than we did in the two years previously with our old software. My one complaint is that the growth plan seems to leave out a few key features that are in line with other features that are offered. It feels like an attempt to up-sell you to the premium plan. I could be wrong about that, but when I asked for clarification from the Yotpo employee who helped us onboard, I never heard back.

Kellys Four Plus
Stati Uniti
6 giorni di utilizzo dell’app
27 settembre 2021

So far, so good. Customer support has been quick to respond, even though we're currently on the free plan. "Growth" seems a little pricey for the upgrades that it offers, but if we see good engagement and conversions, we might swing for it (as a brand-first business, I can only stand the thought of sending non-customizable reviews emails for so long).

VENIM®
Stati Uniti
6 giorni di utilizzo dell’app
5 novembre 2021

They were with me for about half an hour and solved all my issues. Great service even on a free plan.

Larkspur Baby Company
Stati Uniti
3 giorni di utilizzo dell’app
13 giugno 2023

Great customer support. Kenneth John M was very professional and helped me find a solution to my problem. The app itself is quite good

MYZVYK
Corea del Sud
3 giorni di utilizzo dell’app
8 novembre 2018

This is a great app for sure, however, every time I get an email asking me to rate my recently purchased product, I go like ...hmmm .. I just dont have time to do that unless it is something that I really want to do. We are inundated with emails nowadays and that means lower conversion rate using apps that send out emails to your customers.
If this app can win over all the fake and scam reviews we seem to be reading everywhere now, then it is well worth the try. Good luck! :)

Kaimala jewels
Australia
3 giorni di utilizzo dell’app
25 gennaio 2021

Mary Ann helped me get setup and import existing reviews. The software has been good so far. Will update after we use for a few months,

360 Electrical
Stati Uniti
3 giorni di utilizzo dell’app
Yotpo ha risposto 26 gennaio 2021

Thank you for leaving a review, we appreciate it.

8 marzo 2022

Nick gave me great support in setting up and it seems all clear now. I really appreciate that customer service is open 24/7. However what I was a bit shocked is that after I downloaded the app to Shopify it sent request to 200 plus cusotmers. I guess I have pressed skip somewhere but I would expect that there is a big warning if you send out something before you customize it. Now all emails sent don't even have my logo in it:-( and are super random. Also the analytics is quite poor and you can only see deeper when downloading a file. What is not good is that unsubcribs that are collected through Yotpo will not be integrated in Shopify customers profile. Really hope this can be integrated soon. Also a pity that you can not send the review request from Klaviyo, would love if that is all in one place. Hope these things can be improved, other things look good so far.

It-fits – The knitted jersey fitted bedsheet
Australia
3 giorni di utilizzo dell’app
6 marzo 2022

Overall the app works well - a few minor issues, especially with German language translation, but no deal breaker. Great customer service - especially from Donald U.

Sporthunger
Germania
2 giorni di utilizzo dell’app
13 febbraio 2023

Simoun was very helpful with the setting up.
I cannot judge the app itself yet, but it looks promising.

Wood Factory
Svizzera
Circa 20 ore di utilizzo dell’app
Yotpo ha risposto 24 febbraio 2023

We appreciate your feedback, thank you!

3 gennaio 2023

Alles Top, eine deutsche Version wäre Wünschenswert
Der support antwortet schnell und Kompetent. Bin gespannt wann es die deutsche Version gibt

Göddeleitern
Germania
Circa 19 ore di utilizzo dell’app
Yotpo ha risposto 18 gennaio 2023

We appreciate your feedback, thank you!