Yotpo Product Reviews & UGC

I'm writing this review to thank Junalou for the support I received today via chat. I asked Junalou a bunch of questions and Junalou stayed with me for over half an hour and patiently answered them all. Highly recommend based on the customer support alone.

The nicest thing about yotpo is they send the message to your customer automatically asking for review. It is easy to use and make kucicat.com customer remember to leave a review for the products they buy. It is really helpful.

Great customer support and so easy to use. Eduardo R was able to assist us with our queries within minutes. It's seriously one of the best review apps for e-commerce stores.

1 1/2+ year user. Reviews just magically appear in your inbox. I accidently deleted my reviews. Grace from Yotpo responded with an easy fix. Then checked to make sure everything went OK.

Great "set it & forget it" app AND great customer service!

Like many persons I had an issue with adding the review star and widget to my website. Don't worry it's not difficult to do.
With the help of Ruzsel J.N, I was able to knock them out in good time (adding the review stars to my product and collection pages as well as the review widgets). He was friendly, helpful and polite.
The app is user friendly with helpful articles that makes things better and the team is responsive and willing to help.

I would recommend that they create a way for us to send direct links where shoppers can submit their reviews, because I don't get to capture some emails at pop-up shops. Let me know if your thoughts.

Thanks to Radly, who helped me out with a few questions regarding our account. For us YOTPO is the best solution for collecting reviews, because of the many possibilities to get in touch with your customers. Highly recommended

This app is really helpful! I appreciate the chat which solved my problem in minutes. James was quick, helpful and I highly recommend this app.

I love the whole SMSBump and Yotpo team. Very helpful! Speedy reply and hella reliable. I'm glad that I came across this company

I love that it sends emails to my customers to follow up on the products and ask for a review. Most of the time even if the customer love your product, they wouldn't remember to leave a review if they weren't prompted or reminded. I also had problems having the reviews published initially but the customer service was very prompt and helpful!

Jeorge Kenneth V was of great assistance and very patient and resolved issue that I was having with set up. All Reps that I've encountered are very knowledgeable.. Thank you !