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This app works exactly as described. Customer service is great when I run into any issues! I worked with Warly last time, who helped me very efficiently.
I really like this app and, like every busy shop owner, can only check in my time to time to make sure I understand all the bells and whistles of my app and my investment! The folks at Yotpo have always been very responsive and willing to do the "back end" coding that's required to make it work. As well, they can go in and check when I periodically need reassurance. Thanks to your support staff!
Really great and fast customer service. I needed some code added to my theme and they were on it! Thank you !
Love Yotpo. It really increases conversion rate on the site and has a lot of cool features, like google seller ratings and a facebook review tab.
Thanks for your review - happy to hear you're enjoying the benefits of Yotpo!
Great app, works as expected. Very helpful staff - thanks to Manny for getting me started and helping me out!
good1good1good1good1good1good1good1good1
Amazing app, easy to install and super thorough backend with many features to entice customers to review. Great customer service made it easy to import reviews from Amazon. But, their pricing model is crazy! I'm the kind of person that feels developers should be paid for making great apps, but they make it very difficult to do so. The free version offers about 95% of what I need, the first tier paid version adds the ability to comment on reviews, which would be a great to have, but costs over $100 per month! This is almost double what I pay Shopify, I wish they'd offer a $20 per month, or maybe even $30, I'd do it right away.
UPDATE: They now offer a $30 per month version, awesome!!!
Fantastic customer service! Helped me solve any issues I’ve faced. I look forward to generating new sales through Yotpo
Hi there! Thank you so much for taking the time to leave a review. We really appreciate your feedback and are glad to hear our customer support team was able to help! Happy to hear you're excited about Yotpo!
I would say this app is a must-have for every e-commerce store. The reviews tool via customers' email client is very easy to use, and we get a lot of customers leaving reviews. It's created a virtuous cycle for us -- happy customers like to share their experience. This app makes it easy for them to do just that. The Reviews tab on our site (and page) gives us credibility with first-time visitors, and product reviews help drive sales.
This should be a no-brainer.
I woked with Junalou, one of their support agents on an issue I was having. He dove in and had it fixed in just a few minutes, fantastic service!