Recensioni (6.918)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
4 settembre 2023

Rhenant from the Yotpo team was so helpful. I need to get a link to send some customers their review link that I sold brick and mortar and he sent it to me and now it helped me get tons if reviews that I didnt have before. Thanks

amazinggiantflowers
Stati Uniti
Circa un anno di utilizzo dell’app
13 novembre 2023

Using Yotpo will have been able to achieve all the features we wanted for the client, but also the customer service has been exceptional. John G who helped us was very attentive and helpful no matter how small or big the issue was. Greatly appreciate it ^^

STUSH xo
Regno Unito
3 mesi di utilizzo dell’app
Yotpo ha risposto 28 novembre 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

14 dicembre 2023

Yotpo product ratings don't appear on our search/collections pages, nor can we add our email address as the sender email. We haven't received the verification email to confirm it, and Yotpo's support right now is non-existent.

Expect to wait multiple days for a reply, only to be disappointed when they send back the same canned response.

For how much they charge, the support should be far better, and I think we're going to look for something else.

Forza Sports
Stati Uniti
4 mesi di utilizzo dell’app
Yotpo ha risposto 23 gennaio 2024

Thank you for taking the time to leave a review. Please know that we hear and understand your frustration. After looking into your case we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.

Data modifica: 9 gennaio 2024

Update review.

Our reviews were duplicated when the Yotpo team imported our reviews from Stamped, and they don't have an easy way to hide duplicate reviews. Also, instead of sending reviews for orders as they came in - Yotpo's system retroactively sent emails for older orders (from six months ago) and used up all of our order limits for the month in one shot.

C-IN2 New York
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Yotpo ha risposto 20 dicembre 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

8 novembre 2023

Great customer service from Arven! Helped me fix an issue in no time.

Silverly
Regno Unito
Oltre 5 anni di utilizzo dell’app
Yotpo ha risposto 28 novembre 2023

Thank you for writing a review — we value your feedback.

9 gennaio 2024

Super efficient. Rhenant T answered all my questions and resolved my issues in 2 minutes!

Étymologie Skincare
Canada
3 mesi di utilizzo dell’app
Yotpo ha risposto 19 gennaio 2024

Thank you for sharing your thoughts with us!

27 ottobre 2023

Always works pretty well but the "growth support heros" really help you out if you have any difficulties. Shout out to John G. for helping me out today! Thank you team :)

healf
Regno Unito
Quasi 3 anni di utilizzo dell’app
Yotpo ha risposto 28 novembre 2023

Thank you for sharing your thoughts with us!

13 novembre 2023

Shout out to Ruszel J for making my day so much easier in patiently standing by and assisting me with all my queries!! Excellent service!!!!

Shâwelle
Australia
Circa 2 anni di utilizzo dell’app
Yotpo ha risposto 28 novembre 2023

Thanks for your feedback, we really appreciate it.

20 dicembre 2023

We love this app and the customer service!

Rise-N-Shine LLC
Stati Uniti
Circa 6 anni di utilizzo dell’app
Yotpo ha risposto 19 gennaio 2024

Thank you for sharing your thoughts with us!

10 novembre 2023

I was able to get the reviews widget installed without any difficulty. I had quite a bit of trouble getting the reviews tab to show on my home page. It didn't come up as an option in Shopify despite multiple installation attempts. I was able to connect with Doner on the support team who was very knowledgable and was quickly able to resolve the problem on the back end. Much appreciate the timely customer support and quick resolution of this problem.

Archer Jade
Canada
30 giorni di utilizzo dell’app
Yotpo ha risposto 28 novembre 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!