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Yotpo CS is always helpful with every inquiry I might have in my business. Arven is my favorite cs agent being super responsive and helpful at all times
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Warly was of great help resolved my issue with in minutes! 5 stars
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Ruszel was extremely helpful in sorting any issues we had! Easy to use app and extremely impactful on our site
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Support is great and their product does a great job with reviews!
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Good app! I would love if they would ask the client in which language they want to communicate so they can have the choice. My clients are mostly English but I do have some French speakers too.
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I had trouble showing reviews on my reviews page. I reached out to their support, and Arven quickly helped me by suggesting the Reviews Tab & SEO page widget. Thanks to this widget, my reviews are now displayed nicely on a specific page. Good support and a simple solution!
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The app was working great for the last 2 years but recently the reviews widget is on my website twice and I am unsure how to get it off and it had incorrect reviews for one of my products. I contacted customer support and I am still waiting for a response. I went on the chat and it had me holding on for eternity (45 mins) and no one helped me. The only issue I have is the time I have to wait to hear back.
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Doner P. Was amazing! He was able to assist me within minutes with no issue.
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Yotpo has a top-notch tech support. Rhenant has been very helpful with our technical issues. I highly recommend this App to anyone who needs a customer/product reviews App.
Jackie
AlTerra Retail
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Dunno if it was my luck, but u guys have been improving the attention CS provides at least this full year, the last guy who helped me set up my walmart syndication plan, John G, was amazing, clear, concise & helped me get a better understanding of what was needed from me in order to achieve success in my walmart syndication venture, so kudos to y'all!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!