Yotpo Product Reviews & UGC

Contacté con el servicio de soporte ante las dudas del programa. Me atendió rápidamente Doner P . Tuvo mucha paciencia y me estuvo resolviendo todas las dudas que tenía, con texto, con imagenes. Gracias a este tipo de servicios de atención al cliente. Un servicio 10 estrellas.

Mostly Pros!
- Fairly seamless and very quick integration: the ability to back log orders and request reviews was great to have content for launching the product (i recommend collecting reviews for at least 1 month before you implement the customer facing side on your website)
- Ability to have one dashboard with multiple stores
- Management and customer experience of the review process including customization of review emails, managing and monitoring negative reviews is excellent
- Great and easy way to add social content into your website

Few Cons!
- Media monitoring tool has had some issues since facebook made some huge changes and not full transparency from Yotpo on these updates
- No great way to include UGC as alternative product images

I use this app since a year ago, and every time i needed support the Yotpo team helped me quickly. They are very kind and effective. Also, the app enabled my shop to have more social validation.

On some points it may be a bit more customer friendly but the after sales service is very responsive and helpful.

I haven't used the app fully yet, but the customer service is 5 stars! fast and efficient! I glad I found this app

I like its friendly & effective support and the app is easy to use, it offers many free features so we can do a lot of things without paying first!

I have purchased the full version of the app and was not able to install some of the widgets, I emailed Help and Pauline assisted me quickly and effortlessly. She was so on al the ball and really was so helpful! I have no problem paying for an app when you have help like that! Thanks to Pauline for the awesome service! High 5!

Much thanks to Donner P today. Was great help with fixing my review page on my website. Also was very responsive and fast .

Ronel was super quick and helpful! So happy :) Do not hesitate in asking for help. My problem was resolved in less than 10 minutes without any work on my end.

Lemuel was excellent, patient and helpful! Pleased we chose this APP to help us with our reviews! We are now able to show all of our reviews in one place!