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This app is awesome, the best review app there is hands down. The customer support is phenomenal id give them 10 stars if i could. I definitely recommend this app.
Thanks for leaving a review, we really appreciate it & are happy to hear you're enjoying Yotpo!
The customer service at Yotpo is by far one of the best I have seen. Ed was able to help me import reviews from a different app I was using. No comment about the app yet but it seems like the resources are there to help me with the transition.
I ended up not using it because it wasn't what I was looking for BUT they were extremely helpful! They went above and beyond.
Their pricing is hard to understand. From the app store it looks like it is $19 for more than 50 orders a month. It actually starts at $19 for 50 orders and goes up from there. At 100 orders a month it is $50. When I was installing I tried to contact their customer support several times, and it took 2 days to get an email back. Having compared several apps now, this app does not seem worth the money especially considering you cannot get a hold of customer support easily.
Thank you for taking the time to leave this review. We are constantly working on our pricing and package options in an effort to provide the best solution for businesses at each point in their journey. However, we understand that it's not always the right fit for everyone. Our customer support representative has already contacted you to try and find the best fit for you.
Im not English Speaker, but supporter (Elven) is so kind and I could solve my problems and question. thanks a lot. Shopifyに詳しくなく、日本語しかわからない私ですが、なんとか意図を読み取って対応してくださりました。ありがとうございました！
So far so good, I have just installed the App and it is so fast to set up that it was already live before I could realize it. I had some doubts about how to change the language in the settings and how to enable or disable the widget on our site, and I received great support from YotPo Team (Daniel P. was very kind and fast). Now I am just waiting for the final "review upload" to take place from our previous service, hopefully the integration will conclude successfully. Will write back if not achieved ;-)
Ruzel was fantastic and offered to have a call with me to understand the issue.
We managed to fix it quickly - thanks Ruzel!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Aplicación super funcional, algo costosa, pero funciona excelente con Klaviyo.
Además la ayuda de Ruzsel J. fue excelente.
We appreciate your feedback, thank you!
John B was cool, helped me get my widget installed. I see a lot of scary reviews so i will preface and say i'm leaving this based off of the assistance. I hope my experience is good.
Great app, works as expected. Very helpful staff - thanks to Manny for getting me started and helping me out!