Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
22 marzo 2024

I was able to import reviews from GoDaddy to Shopify without much trouble--but then a couple of days later, I accidentally setup the reviews to appear just on the home page (which was not what I wanted). Jeorge Kenneth V. spent a good deal of time resetting the appearance of the reviews, cleaning up the import csv file that I provided and reimporting the data so no errors appeared. He was very professional, kind and helpful. Thank you Jeorge Kenneth V.

Jasper Lee Soapworks
Stati Uniti
10 giorni di utilizzo dell’app
25 aprile 2024

Mitch was great help and answered my questions promptly and politely. I feel confident that they have my best interests at heart.

The Art of Resume
Canada
Oltre 4 anni di utilizzo dell’app
26 febbraio 2024

Ruzsel was very efficient and helpful. Issue solved within 5 minutes.

Phase Zero Makeup
Regno Unito
Oltre 3 anni di utilizzo dell’app
Yotpo ha risposto 7 marzo 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

23 gennaio 2024

I would definitely recommend this product , primarily becasuse of the support offered.

Daniel was quick to get back to me & help me modify my code to get my SEO reviews page set up.

Top quality service, thanks Daniel!

The Stainless Community
Irlanda
4 mesi di utilizzo dell’app
Yotpo ha risposto 30 gennaio 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

2 febbraio 2024

Awesome rapid response from Doner P - got on the case and sorted our issue with ease - great customer support Yotpo team and Doner you rock!

byFoke
Regno Unito
Oltre 2 anni di utilizzo dell’app
Yotpo ha risposto 7 marzo 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

26 aprile 2024

Sometimes there are challenges to no-code implementation but their support is responsive, for example, Arven assisted me today in implementing Reviews Widget on the Homepage which was a custom modification.

Yingredient
Stati Uniti
3 mesi di utilizzo dell’app
9 aprile 2024

I've had a few issues overtime with the app that were easily solved. However, one customer support agent in particular, John G, was quick and efficient in helping with my issues.

dealbodies
Canada
Circa 2 mesi di utilizzo dell’app
Yotpo ha risposto 12 aprile 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

8 marzo 2024

Arven was a life saver with this - super amazing support. Was able to insert custom CSS with the help of support. Love this app

Luma Health
Canada
3 mesi di utilizzo dell’app
5 gennaio 2024

They immediately fixed the issue when I pointed out that the review tag was broken. Additionally, they went above and beyond to resolve other problems as well. I never imagined such an experience was possible through chat. It was one of the best customer service experiences of my life. I sincerely hope that one day it will be available in Japanese.

阿波ツクヨミファーム
Giappone
Quasi 2 anni di utilizzo dell’app
Yotpo ha risposto 19 gennaio 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

24 gennaio 2024

Always fast and responsive customer service if there are any questions. The platform is easy to navigate as well.

Drink ZYN
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Yotpo ha risposto 30 gennaio 2024

Thanks for your feedback, we really appreciate it.