Yotpo Product Reviews & UGC

I’m pleased with their customer service specially Jandy who was prompt to help with what I needed and understood my request. What I don’t like is that in order for us to use our hard earned reviews of the same product on another shop I have to upgrade and I tried to upgrade before but was extremely expensive for small businesses. Overall I am very satisfied with Jandy’s support.

So far so good. I like the all the extras you get with this review app. I, being a consumer myself, know that reviews can definitely sway a person's decision whether to buy or not to buy. So I realized early on how important reviews were going to be for my products. I installed another review app before I installed this one and it did as promised, but it didn't go the extra step of e-mailing the customer after a purchase has been made to proactively retrieve a review. I haven't made any on-line sales yet with this app installed, so I can't comment on if it actually works ! But the insulation of the app was easy enough, so I'm keeping my fingers crossed.

The application is the best of its kind.
Very helpful for every business. Very good communication with social media and very good support. Whenever I needed some help, I got it right away

Best Customer Service Team :) Very prompt and helped me resolve all issues in no time. I just wish YotPo allowed integrating reviews from Amazon.

Allen Yotpo & James Yotpo have both been really helpful! The response time was quick too in assisting me with my issue. I love the app already and can't wait to carry on using it! James also took over the back end of my store to help me resolve an issue quicker as I integrated here from another app. I love how sleek the reviews look on my site! Thank you James :)

Great App. tested it for a few months now and slowly getting the hang of it.

Thumps up for

1. I love the fact that customers can write a review right in the review request email. They do not need to be redirected to do this.

2. Love that reviews can be posted on twitter and facebook. Integrates well with these platforms.

3. Love the reviews tab on the website too and the options to automate or manually post reviews.

I gave it 4 stars because I'd like to be able to integrate customer pictures. Can this be done? If so, I'll definitely be giving a 5 star rating!

Great App.

The support was awesome!!! Orly helped me get Yotpo moved from GoDaddy over to Shopify!!! Orly was very knowledgeable, fast, and professional. Nice to have such wonderful customer service! Thank you!

Yotpo is the go to review app that ensures credibility, transparency and honesty for your store. Their customer service is superb as well. We are very happy with Yotpo

Eunice provided great support.
He listened patiently to my poor explanation and used my high skills to solve my problems.
I was impressed with the extensive support system.

beedezigned highly recommend Yotpo. Since incorporating Yotpo in 2013 :: 99% of customers reviewed our products and service to be 4-5 stars - with 96% of them rating beedezigned a perfect 5 stars!! If you have fantastic products and couple that with awesome service, let your customers tell the world through Yotpo. It's a little tricky to install and navigate, however definately worth it, as ongoing use offers major benefits to your business. www.beedezigned.com.au