Yotpo Product Reviews & UGC

the app was ok stopped using it as the cost for value wasn't as good as the app I use now. if you have money to burn yotpo is the one to do it with

The way this app seamlessly integrates with Google can single handily transform your business. Their customer support replies within minutes (sometimes less than 60 seconds) of reaching out. They are truly remarkable. Highly recommend!

I really like how Yotpo is easy to use and Yotpo agent Anne had really helped me as well in getting around using the app.

The app is ok and ties into Shopify well enough. Yotpo as a service is a good product, its just that Yotpo as a company is awful awful awful. Everything is an upsell, because they practically lie by obstuficating what is available and what is not available. Check out their pricing - most things are in the "premium plan". Well, we have a premium plan, but nothing is every available. I have to write to customer support constantly asking why soemthing isn't working as I followed the support page's instructions. "Only for an annual plan" or "Enterprise plan" or something similar is what I always get. But thats not in the selling documents, thats not in the support documents, its always only in the non specific "premium plan". Good product, priced at the very upper boundaries of tolerable, terrible company.

We use this app and we are seeing a good ROI. It's unfair that you need to be on an annual plan before you can have the Klaviyo integration. The customer service chat that comes with the Growth plans is instant and very helpful. Thanks Rael.

Was looking for an easy was to get some reviews from my customers. Super easy to set up.
Customer service was outstanding, even helping out over the Christmas period. Leizel Ann was really easy to communicate with and helpful.
Reviews are coming in now, they even helped with some custom coding to get the app to fit on my website.

Great customer service. Always reply promptly. I have had a lot of issues with this app sadly, but they always help me. Might be my theme that has been the issue some times. It is one of the best reviews apps as far as I can see. And I have used them for a couples of years now.

Great app and incredible service! Every question we have gets answered in minutes by a real person!!

I struggled with installing my widget; therefore I contact the customer support from yotpo. James was very polite, helpful and quick to solve this issue. Thanks, a lot.

This app is exactly what we needed to help with conversions. Lots of great testimonials poured in as soon as we installed it. Junalou was incredibly helpful in getting it all installed for us and answering all out questions. A lot of value on the free app!