Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
3 marzo 2022

The app is great. very user friendly. although i needed the developers help to install it. the only drawback for me was that you cant edit the email look and feel on the free plan. but on the plus side their support is FANTASTIC

WildPatch
Stati Uniti
Oltre un anno di utilizzo dell’app
8 gennaio 2021

The app is easy to install and customize. Definitively recommend it to any ecommerce business - you will not be disappointed.

Wilderton
Stati Uniti
22 giorni di utilizzo dell’app
Yotpo ha risposto 14 gennaio 2021

Thank you for sharing your feedback, we value your opinion.

16 giugno 2021

So I was having trouble using an import feature for reviews and don my man solved it like it was nothing and that too in couple minutes! Thanks don!

FUEL10K™
Regno Unito
22 giorni di utilizzo dell’app
Data modifica: 3 novembre 2017

To fully utilize Yotpo, Facebook Business Manager should be utilized.
However, we have been able to achieve a significant amount of functionality without FBBM and I will continue to use Yotpo for my reviews.
mdv

Valadez
Stati Uniti
Quasi 2 anni di utilizzo dell’app
17 agosto 2021

After a couple days and a lot of contact between James C , Radly and me at the end the problem of not showing reviews on or side was fixed! Thanks a lot!

Goodr.nl
Paesi Bassi
Oltre un anno di utilizzo dell’app
14 maggio 2021

the customer service is great, reply fast. The review widget has a bug in the primary color. I change the color but it doesn't show up in the site, I ask for help from the Livechat and they solve the problem for me immediately. highly recommend.

韌 REN
Taiwan
22 giorni di utilizzo dell’app
4 marzo 2021

Had some issues getting code properly installed on Empire theme, so contacted support for help. Only had to wait a few minutes and they took care of everything! Thanks to Sheen for the fantastic service. :)

Transcendental Aspirations
Stati Uniti
22 giorni di utilizzo dell’app
Data modifica: 23 luglio 2015

This app is very good and the support does get to your requests.

The reason I am giving 3 stars is because I had them change something and they changed other things I did NOT request them to.

Also the request I made should be an option (or at least have a help for it so you know to request it) the option is having the email review request being sent X days after FULLFILLMENT and not from ORDER DATE.

Eternal Wooden Roses
Stati Uniti
Quasi 2 anni di utilizzo dell’app
1 settembre 2022

DO NOT USE THIS APP ON ENTERPRISE. It is a complete heist. The team is incompetent. It's been three months and loyalty and reviews are not live. Their reviews system is literally the worst on the market. They haven't updated it since 2015. Please, DO NOT WASTE YOUR MONEY. Use Junip for reviews. It's a fraction of the price and ACTUALLY works.

wholier
Stati Uniti
Oltre un anno di utilizzo dell’app
Yotpo ha risposto 20 ottobre 2022

Hey, Jaillene from the Reviews team here 👋

We're sorry to hear that you're facing setup issues. We're continuously working to update our products as well as our pricing and packaging options, and our support team is always available to offer any assistance.

7 aprile 2023

Daniel P did a great job helping me. Customer service is awesome! App works great and so far have had no problems.

Fontana Forni USA
Stati Uniti
21 giorni di utilizzo dell’app