Yotpo Product Reviews & UGC , 6.894 recensioni
Restringi
-
In base alla valutazione
I've had a few issues overtime with the app that were easily solved. However, one customer support agent in particular, John G, was quick and efficient in helping with my issues.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Thank you so much Ruzsel J for your patient and support. Verry happy that I got my problem solved on the spot. Thanks again
Thank you for writing a review — we value your feedback.
The app is user friendly and has nice options for custom branding. And the customer service was excellent. Doner, my rep, was very helpful and quick to respond.
We appreciate your feedback, thank you!
I was able to import reviews from GoDaddy to Shopify without much trouble--but then a couple of days later, I accidentally setup the reviews to appear just on the home page (which was not what I wanted). Jeorge Kenneth V. spent a good deal of time resetting the appearance of the reviews, cleaning up the import csv file that I provided and reimporting the data so no errors appeared. He was very professional, kind and helpful. Thank you Jeorge Kenneth V.
Thanks for your feedback, we really appreciate it.
Gabriel was AMAZING! he got on a call with us and explained everything in less then 2 minutes. Very very happy with this type of support
Thank you for writing a review — we value your feedback.
Great customer service and easy to use! Ruzsel J really helped me out a lot.
Thank you for sharing your thoughts with us!
I had an issue with exporting my reviews, but Mitch from customer support helped me with my situation really well and I look forward to using this platform.
Thanks for your feedback, we really appreciate it.
Fantastic customer support. I wasn't able to upload my reviews. Something wrong with my csv and they helped me solve this in a very short time.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I never leave reviews, I worked with John G and he was AMAZING. everything was fixed quickly, no issues at all. I had multiple issues and he fixed all of them within minutes. THE BEST experience!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Arven was a life saver with this - super amazing support. Was able to insert custom CSS with the help of support. Love this app
Thank you for writing a review — we value your feedback.