Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
9 aprile 2024

I've had a few issues overtime with the app that were easily solved. However, one customer support agent in particular, John G, was quick and efficient in helping with my issues.

dealbodies
Canada
Circa 2 mesi di utilizzo dell’app
Yotpo ha risposto 12 aprile 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

19 febbraio 2024

Thank you so much Ruzsel J for your patient and support. Verry happy that I got my problem solved on the spot. Thanks again

Magid Supermarket
Australia
Quasi 3 anni di utilizzo dell’app
Yotpo ha risposto 7 marzo 2024

Thank you for writing a review — we value your feedback.

3 maggio 2024

The app is user friendly and has nice options for custom branding. And the customer service was excellent. Doner, my rep, was very helpful and quick to respond.

My Kind of Mode, Inc.
Stati Uniti
17 giorni di utilizzo dell’app
Yotpo ha risposto 24 maggio 2024

We appreciate your feedback, thank you!

22 marzo 2024

I was able to import reviews from GoDaddy to Shopify without much trouble--but then a couple of days later, I accidentally setup the reviews to appear just on the home page (which was not what I wanted). Jeorge Kenneth V. spent a good deal of time resetting the appearance of the reviews, cleaning up the import csv file that I provided and reimporting the data so no errors appeared. He was very professional, kind and helpful. Thank you Jeorge Kenneth V.

Jasper Lee Soapworks
Stati Uniti
10 giorni di utilizzo dell’app
Yotpo ha risposto 24 maggio 2024

Thanks for your feedback, we really appreciate it.

1 marzo 2024

Gabriel was AMAZING! he got on a call with us and explained everything in less then 2 minutes. Very very happy with this type of support

Paco & Pepper
Stati Uniti
6 mesi di utilizzo dell’app
Yotpo ha risposto 7 marzo 2024

Thank you for writing a review — we value your feedback.

21 maggio 2024

Great customer service and easy to use! Ruzsel J really helped me out a lot.

Backwoods Adventure Mods
Stati Uniti
2 mesi di utilizzo dell’app
Yotpo ha risposto 24 maggio 2024

Thank you for sharing your thoughts with us!

12 aprile 2024

I had an issue with exporting my reviews, but Mitch from customer support helped me with my situation really well and I look forward to using this platform.

Puur Geluk Store
Paesi Bassi
8 giorni di utilizzo dell’app
Yotpo ha risposto 24 maggio 2024

Thanks for your feedback, we really appreciate it.

1 maggio 2024

Fantastic customer support. I wasn't able to upload my reviews. Something wrong with my csv and they helped me solve this in a very short time.

Perks & Stone
Stati Uniti
15 giorni di utilizzo dell’app
Yotpo ha risposto 24 maggio 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

9 maggio 2024

I never leave reviews, I worked with John G and he was AMAZING. everything was fixed quickly, no issues at all. I had multiple issues and he fixed all of them within minutes. THE BEST experience!

ShopParagonGems
Stati Uniti
3 giorni di utilizzo dell’app
Yotpo ha risposto 24 maggio 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

8 marzo 2024

Arven was a life saver with this - super amazing support. Was able to insert custom CSS with the help of support. Love this app

Luma Health
Canada
3 mesi di utilizzo dell’app
Yotpo ha risposto 24 maggio 2024

Thank you for writing a review — we value your feedback.