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We downloaded and integrated Yotpo but was running into issues on getting the widget to work due to our specific stylized theme. I was going back and forth with Yotpo and Shopify trying to figure out how to get the widget to work properly and Daniel P came and saved the day!
Completely fixed the app and now we can use it on our store to collect reviews. Thank you, Daniel!
Everything about Yotpo is good, but it's a bit pricey. They have great CS/live chat help when needed, and all their features are amazing for reviews but also SEO.
Great customer support and attention to detail from their team. The jump between the free plan and paid plan is pretty huge, so that might be an issue for us, but a great product.
I have contacted with James Edmar C and he helped me to install the app. What a great customer service! On the otherhand, the app was very usefull! I again contacted with support to install the app for my new theme. Nick did great works on my new theme. Thanks a lot!
I recently migrated my website from another platform to Shopify and also needed my reviews migrated. I'm not the greatest when it comes to tech stuff and found it incredibly frustrating trying to figure out how to do it. After contacting Yotpo I was greeted by one of their techs named John G and I am so thankful to him. When I say I spent the best part of 2 days going from tears of frustration, to wanting to completely give up, I'm not exaggerating! John G was so patient and extremely helpful. He prompty responded back to every one of my numerous (and I mean numerous) requests for help, with clear instructions via text and even creating short videos showing me exactly what to do, in the hopes of helping me understand visually. I am forever grateful for his patience and all of his help. I now have my reviews imported to my new Shopify site. Yotpo is an awesome platform and I would thoroughly recommend using them.
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Great customer service, easy to deal with, knowledgable...............................................
can you please help me to install my yotpo properly
Thanks in advances
We've just installed the app and still figuring everything out, but judging by the great customer support we've received so far we foresee a long and prosper relationship.
So far, I am really like this app! It is very easy to install and start to use. Chat support is always very helpful.
A way too expensive and not worth it and definitely not worth the investment. I wish I elected Yotpo competitor, same price, and much much better customer service and all customer service is located in the USA.