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I love the chat feature helps resolve my issues fast and ronel was so great went above and beyond. Made sure all my issues were solved
I used Yotpo for a store I had a few years ago and loved it! It only made sense to use them for another store I started. A lot changes in a few years but I'm happy to see they still have great rates and amazing customer service. Thank you Joian Z for helping me get everything up and running on my new store!
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Easy to use and quite functional. The app also supports Mandarin! Also, CS team is really supportive and responsive (Gimbert from CS team helped me lots!)
I had left a neutral review today and was subsequently contacted by yotpo regarding my review, I am happy to say that the areas I had concerns with such as the review interaction is now being developed, I was also informed that there are several features for monitoring the review process and am pleased to say we will now be using the service on our shop.
Customer Support is fast and easy to communicate with. They helped me out a lot, from installing to how-to-use it.
Great app! Wish it can be a little more affordable so I can use my reviews and transfer them to Google. Other than that, Ronnel R was very fast and attentive to my needs to install my reviews to my product page. I tried doing it myself but I could't figure it out. He came in and installed it correctly in minutes. Will def be using more of this app for my small business.
Fantastic customer support, Ronel, James, Nicole, helped with customizing my carousel style, placement, and were super patient with testing things out together. \
Thank you Joian as well with the providing the code change needed!
Installation is so easy :)
One of the features that is not supported in basic Shopify theme, so everyone should get this since reviews are needed in every store.
We LOVE Yotpo. This app is a Godsend for Shopifers. Great customer service and smart updates keeps Yotpo ahead of its competition. And did we mention - it's free!