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Amazing app! Joian Z was helpful in setting up our app.
Yotpo is like having another employee who takes care of everything. I simply cannot do everything and collecting reviews is so important. This automated my business and freed up many hours each day for me. Worth the money. The support is unparalleled.
We installed the app just for a quick test. We didn't even go past the page where you need to create an account or have finished setting up the app. But it sent automatically 200+ review request emails to our customers without us even knowing it.
Firstly, thank you so much for taking the time to leave your feedback. Please know that we completely understand your frustration and we apologize for any inconvenience. As per our investigation, our customer support has reached out to you twice, including an email on August 1st. Unfortunately, we have not heard back from you yet. Please know that our support team is ready and available to you at all times. Feel free to reach out to us at any time by replying to our emails or opening a new support ticket.
I was having an issue installing the YotPo star badge underneath my Product title. I used YotPo's support and Manny got in touch with me very quickly. Manny was great, he fixed me issue + more and made the process seamless. Cheers Guys!
Good, fast and friendly customer service. Always quick in helping out with a problem. Thank you Yotpo!
Thanks for your feedback, we really appreciate it.
I love the Customer service it was great and I love that I can access that feature. Yopto was a little tricky for me to navigate as a new downloader
Diane was absolutely amazing really couldn't of done it without her. I was so stressed out and she was able to sort every single problem and go above and beyond to help, thank you so mucH!
Thank you for your review. We're thrilled to hear you had such a positive experience with Diane and we will definitely pass on your kind words.
The customer service is very responsive, Vitaly was very helpful and he personally resolved my issues directly on my backend store. I definitly recommend any store owner to try this wonderful app.
Awesome help! Thanks. Quick and easy. Mark was very helpful and helped more than I asked. I will keep using Yotpo
So far, I am really like this app! It is very easy to install and start to use. Chat support is always very helpful.