Recensioni (7.066)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
28 aprile 2020

Tough at first to get this all working but the support was fantastic and helped me get it u and running on our site very efficiently! Great reviews App!!

Koy Clothing
Regno Unito
6 giorni di utilizzo dell’app
17 giugno 2019

The support I received was phenomenal. THANK YOU, JAN! I was having a few issues with the on-site widget showing reviews as well as getting star ratings to show on Shopify product collections. One of Yotpo's Growth Support Hero's by the name of Jan was incredibly helpful! Overall, loving Yotpo.

One Strong Herd
Stati Uniti
Circa 6 ore di utilizzo dell’app
Yotpo ha risposto 20 giugno 2019

Wow! So happy to hear we are meeting the mark when it comes to support, One Strong Herd! Thanks for taking the time to leave a review :)

8 dicembre 2015

As soon as I installed this app, it started sending out emails to my customers without asking or having it set up yet to my liking. I can't even find a way to stop it from sending emails. This is rubbish unless you pay $300 or $500 per month which is too much for the majority of the stores on Shopify. Uninstalled.

Sugarcraft Direct
Regno Unito
7 giorni di utilizzo dell’app
13 luglio 2022

Still a little early to give 5 stars, but the customer support is great. Very hard to come by apps these days that don't just try to send you to the FAQ's.

Playground
Stati Uniti
6 giorni di utilizzo dell’app
24 febbraio 2023

Thank you James for such a prompt reply and fix, it helped us a lot and you were able to get us up and running !

JÄRV Outdoor
Svezia
Circa 6 ore di utilizzo dell’app
Yotpo ha risposto 9 marzo 2023

We appreciate your feedback, thank you!

7 ottobre 2021

Don was super helpful as I was super frustrated the past few days navigating this site. So many small nuiances with this site just like shopify. Yap doesn't explain it all step by step and the steps can be confusing. Each time I had an issue the yatpo customer service team had to actually go in and execute the job for me! I truly appreciate them but yap need to be more user friendly because at the moment it is not...

Balaeyon
Stati Uniti
6 giorni di utilizzo dell’app
14 marzo 2018

I love this app. So user friendly and the support is awesome! They uploaded my other reviews seamlessly.

Feeding Tube Holder
Stati Uniti
7 giorni di utilizzo dell’app
24 giugno 2022

I only wanted a loyalty and rewards program, instead, yotpo asked me to install a whole bunch of other apps. Tried booking a demo with them and other than the automated reply email, the scheduled demo got canceled without any explanation and no reschedule was offered. (schedule link was being closed). So I went and booked a demo for the second through their site and my booking was notified by one of their team member 10 minutes before the call telling me their office is not opened on that day. (Then why did you confirm the booking in the first place? and perhaps you could of informed me earlier? I could have had other arrangements but rather my time slot was wasted because of the last-minute notice/no-show.)
Possibly one of the worst customer services experienced from any app on Shopify or any other criteria.
Think twice if you're thinking about going for them.

TRANZEND TW
Taiwan
6 giorni di utilizzo dell’app
Yotpo ha risposto 14 agosto 2022

Thank you for taking the time to leave your feedback, we take every review very seriously. As far as we know the demo was successfully done on June 28th. Please let us know if you have any lingering issues or concerns.

10 maggio 2021

Ed was very helpful and patient! :) Looking forward to getting everything set up as soon as possible!

Everything Floral SG
Singapore
Circa 5 ore di utilizzo dell’app
30 ottobre 2022

Just downloaded but a great experience so far. I was faced with an installation issue and the live chat feature responded and fixed the issue promptly.

L'Anse
Canada
Circa 5 ore di utilizzo dell’app