Recensioni (7.097)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
15 ottobre 2022

goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

Yuintal
Cina
Circa un'ora di utilizzo dell’app
2 luglio 2015

Installed it and settings and dashboard was down. Had no control, so it auto-published some really bad reviews to the site and I couldn't edit or remove - despite having fixed everything with the customer and both of us wanted to change it!

+ the graphical layout was clonky and not to pretty.

Deleted the app, but found it very hard to remove from frontend.

Sorry, not at all a fan.

Navngivenstjerne
Danimarca
2 giorni di utilizzo dell’app
11 luglio 2022

Yotpo Albert V helped me get this setup and looking great on my site! Super quick and responsive! I highly recommend.

Select Scotch Whisky
Australia
Circa un'ora di utilizzo dell’app
Data modifica: 1 giugno 2020

UPDATE: Since the review and us telling Yotpo we are not interested, the sales representative, has reached out on our live chat to tell us how poorly our sales must be since we do not have many reviews. Further reinforcing our decision to not work with them.

TL:DR Check out Loox. I wasted 3 days trying to make this tool work and should've just went with Loox from the get-go.

Wow, very bad customer service. I signed up excited because of the many companies they work wit, but the product is very limited and they try to push you into an annual package for $8,000. After expressing our limited budget they didn't even bring up the $49 package. Once finding the $49 package for ourselves they said we had over 300 orders and had to upgrade to $299? (this was not the case). After more custom support request they allowed us to proceed.

Fable
Canada
2 giorni di utilizzo dell’app
Yotpo ha risposto 30 giugno 2020

We really appreciate you taking the time to leave a review and are so sorry to hear about your experience. Our pricing model is available on our website and in your Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from $19 up to $249 a month. For larger businesses, we have custom packages available.

Upon seeing this review we tried to reach out. If you'd still like to get in touch, we'd be happy to help. Thank you again for your feedback!

29 dicembre 2022

Kenneth John M did a great job at providing great customer service. look forward on using the cool features this app has to offer.

The Travel Spray
Stati Uniti
Circa un'ora di utilizzo dell’app
Yotpo ha risposto 23 gennaio 2023

We appreciate your feedback, thank you!

2 agosto 2022

I use this app to get customers reviews for my online business. I had an issues today and chatted with Warly. Warly was knowledge and quickly help me fix my issue.

BHF Home and Beauty
Stati Uniti
Circa un'ora di utilizzo dell’app
26 luglio 2017

Lior was wonderful in helping me install the code for my website. It was very easy. Thank you! We have also already gotten several reviews from customers! we love having the feedback :)

Sherry Tinsman Metalsmith
Stati Uniti
2 giorni di utilizzo dell’app
15 aprile 2022

Lemuel was extremely helpful with setting up the app and fast with assisting with the the customizations.

Forever Romance
Stati Uniti
Circa un'ora di utilizzo dell’app
Data modifica: 19 gennaio 2022

Eduardo did an excellent job in helping me import reviews from another app! Very easy to follow and communicate! Also just got help from Nick S! Some script was not on my theme that i needed and he easily added it for me! Very quick and easy!

k.alley lifestyle
Stati Uniti
1 giorno di utilizzo dell’app
9 dicembre 2021

Eduardo R. was so quick and helpful. I have never messed with coding and was struggling for a while trying to figure it out by myself, but I'm glad I reached out for help because I needed it haha...Eduardo started adding the code right away and was done super fast! Thank you!

PudgyPets
Stati Uniti
1 giorno di utilizzo dell’app