Yotpo Product Reviews & UGC

The support I received was phenomenal. THANK YOU, JAN! I was having a few issues with the on-site widget showing reviews as well as getting star ratings to show on Shopify product collections. One of Yotpo's Growth Support Hero's by the name of Jan was incredibly helpful! Overall, loving Yotpo.

Thank you James for such a prompt reply and fix, it helped us a lot and you were able to get us up and running !

Ed was very helpful and patient! :) Looking forward to getting everything set up as soon as possible!

Just downloaded but a great experience so far. I was faced with an installation issue and the live chat feature responded and fixed the issue promptly.

Great app and customer service. Very helpful team and respond very fast. Thanks for your service.They helped with all my issues

Kenneth John M helped me out with our self created problem on day 1 and was very quick and efficient!

I haven't really gotten to use it yet but their customer service is good Gimbert was great! ........

I had left a neutral review today and was subsequently contacted by yotpo regarding my review, I am happy to say that the areas I had concerns with such as the review interaction is now being developed, I was also informed that there are several features for monitoring the review process and am pleased to say we will now be using the service on our shop.

I don't have the patience to sift through all the help articles. Their 24/7 chat service is great and Mark was able to clarify things and get me up and running in no time.

I just downloaded it and I'm a bit disappointed that you have to UPGRADE in order to send automatic emails to the customer. I wish I knew this before I downloaded it.