Recensioni (7.096)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
13 febbraio 2021

I've just installed this app and needed a small change - the chat and response was super helpful and addressed my needs immediately - I'm looking forward to using this product!

TrueWestHats
Stati Uniti
39 minuti di utilizzo dell’app
Data modifica: 13 dicembre 2016

Not recommended due to

MAJOR Technical problems:

1. Adds 61kB of javascript to your page (2x the entire jQuery Library).
2. Adds 23kB of CSS to your page. An advanced Shopify Theme has 9kB of CSS.
3. That's 84kB of added weight to your page just to show reviews.

It will lower your Google PageSpeed Rank substantially, at least 5 points.

4. You cannot import your shopify reviews easily. Shopify's review app (and other review apps) associate reviews by product_handle. Yotpo does it by "Product ID", and you have to manually find the Product ID for each handle. (https://support.yotpo.com/en/article/shopify-finding-the-product-id)

5. Because all other shopify review apps use product_handle, you'll have to reverse the process and find the handle for each Product ID if you want your reviews imported into another app.

There are other alternatives that are 100% compatible between each other and only add 14kB to your page in total.

as if these were not enough...

MAJOR deal breaker: Pricing.

There's a reason why they don't list their prices publicly: basic features will cost you over $1000/year. If you want all they advertise, it'll easily go over $3000/year.

Kindlecentre
Australia
36 minuti di utilizzo dell’app
4 febbraio 2020

This is a scam. They say its "FREE" but once you install it, it costs $199 just for a basic plan lmao

RosesAndBear
Stati Uniti
30 minuti di utilizzo dell’app
Yotpo ha risposto 7 febbraio 2020

Thank you for taking the time to leave a review - we really appreciate your feedback and would love to help sort this out. Clavyl, our support team leader, has already reached out and confirmed you weren't billed for any unwarranted charges as you were using our Free plan. It also sounds like you may be referencing two different pricing plans, so I wanted to share a little bit about our pricing structure: our pricing packages are meant to scale with our customers whether they just launched their site or are 30+ years in the making. So, we offer a free plan, then if you choose to upgrade at any point, the next step is our Growth plan that scales with order quantity starting from $30/month. Please feel free to let Clavyl know if we can help you choose a package that's a good fit for your needs or if we can help out in any other way.

18 febbraio 2018

I cannot login. Always says INVALID PASSWORD eventhough i already reset my pw and i input it correctly. Cannot reach the support team as well.

Vanes Sari Sari Store
Filippine
17 minuti di utilizzo dell’app
2 aprile 2015

The free version is limited. In their promotion of the product, they make it appear that you can do social sharing and much more with the offering. Of course, with the freebie you can not. Their Powerhouse product is too expensive for a small business and the next tier up from Lite, is $199/m. I'm surprised Shopify placed this as a top "Free" product, because free is really disappointing for what you get. By the way, I have no problem paying for a solution, but when your next tier is $199/M, uh that is too high.

elearning247
Stati Uniti
18 minuti di utilizzo dell’app
28 settembre 2017

don't install it. you cant delete it from your store. Its just crap

Williams Addison
Stati Uniti
15 minuti di utilizzo dell’app
3 marzo 2018

doesnt allow for picture uploads on free version ... so honestly not worth it and paid version is so expensive

Jewelsforjoy
Stati Uniti
14 minuti di utilizzo dell’app
4 aprile 2022

They are not transparent with pricing. Waste of time, much cheaper alternatives out there and the widgets look poor.

Gift Moments
Regno Unito
13 minuti di utilizzo dell’app
1 luglio 2023

This is the only totally unusable app I've ever seen. Your app is just a white screen for me. Also, I cannot contact support because it's only in the app. Extremely weird. :)

Kiki Nearby
Lettonia
11 minuti di utilizzo dell’app
Yotpo ha risposto 17 luglio 2023

We're so sorry to learn that you're experiencing issues within our Reviews platform. Our team contacted you a few times and provided guidance for troubleshooting, but we have not heard back. If you're still experiencing issues, please let us know so that we can assist you.

16 ottobre 2017

Cool features but WAY to pricey. Priced by # of orders, so you are penalized by being successful. They should charge via features instead since it doesn't cost extra money to send a email on their end. Just like Shopify stopped billing based on Users visited/month these guys should stop billing orders per month.

$300 for this app or $20 for Judge.me which does essentially the same for more orders.

Spinneraddict
Stati Uniti
12 minuti di utilizzo dell’app