Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
26 aprile 2024

top notch. Daniel was great and so patient walking me through the step.

Cassava Kitchen
Stati Uniti
Circa 3 anni di utilizzo dell’app
17 aprile 2024

Very simple and effective tool for Shopify Stores

LOUIS XVI DE
Svizzera
22 giorni di utilizzo dell’app
25 gennaio 2024

Contacted customer service with an issue and Doner assisted me promptly and resolved my issue. I’m very happy and will continue using Yotpo. They are great, give them a try!

The Melted Che
Stati Uniti
2 mesi di utilizzo dell’app
Yotpo ha risposto 30 gennaio 2024

We appreciate your feedback, thank you!

26 febbraio 2024

I got great help from Daniel installing the star widget that was not showing up on my site.

anganskincare
Islanda
13 giorni di utilizzo dell’app
Yotpo ha risposto 7 marzo 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

25 gennaio 2024

Thank you Joian Z for your help, you're a star!

SOPURE LONDON
Regno Unito
Oltre 5 anni di utilizzo dell’app
Yotpo ha risposto 30 gennaio 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

11 febbraio 2024

Daniel was very helpful and addressed my request professionally and was super quick in getting everything set up the way I wanted it. 5stars!!

Driven Gym Apparel
Australia
29 giorni di utilizzo dell’app
Yotpo ha risposto 7 marzo 2024

Thank you for writing a review — we value your feedback.

18 gennaio 2024

We had a feature installed by John G., a growth support engineer from Yotpo's team. Despite their no-reply email system that impedes on the exchange of information, John was able to pick up our enquiry across multiple tickets and solve our issue.

Longsands Clothing Co
Regno Unito
Oltre 5 anni di utilizzo dell’app
9 dicembre 2023

Excellent support from Angelo to plug in Yotpo Referrals as part of our regular plan. We had been paying through the nose for Referral Candy now we have something as good if not better without any additional charges to our plan. Angelo in support was patient and we had a great screen share meeting to activate everything. Yotpo is more than a review plaform. Explore their functionality. We are lifetime users of this platform.

BeerCo.com.au
Australia
Oltre 5 anni di utilizzo dell’app
Yotpo ha risposto 20 dicembre 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

19 dicembre 2023

My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Sunday and Doner fixed the issue immediately. Thanks!

Seam Reap Bags
Stati Uniti
Circa 7 anni di utilizzo dell’app
Yotpo ha risposto 20 dicembre 2023

Thank you for writing a review — we value your feedback.

3 aprile 2024

The support provided by this app has been disappointing. Numerous issues occurred after installing Yotpo, and the support team was unresponsive, taking more than a week to reply. When they did reply they were extremely unhelpful and bounced me from one support staff to another without fixing any of the issues. Even after the app installation, the plugins persisted, leading me to hire coders to rectify the website and completely remove Yotpo. I do not suggest this app, especially for smaller businesses in need of reliable support.

Sabi Swim
Australia
24 giorni di utilizzo dell’app
Yotpo ha risposto 17 aprile 2024

Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you for a product call, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.