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Yotpo works great, and any issues we had were quickly resolved by the team. I just had more things I needed help with, and Ronel R was able to help me out. He kept me in the loop with updates, and we had a meeting to discuss my issues. He was incredibly helpful.
Outstanding and patient customer service chat support agent! John B. is very knowledgeable and helped me super fast and efficiently!
Recently installed this app for my Shopify store. The free element as everyone knows is very limited. However, once I upgraded I needed the advice of the 'Yotpo Growth Support Hero' .. Literally unbelievable level of service, help and recommendations. Well done Yotpo and well done Yotpo Growth Support Hero 'Jaypee' ...., If every company could take a leaf from your book the world would be an easier place to navigate.
We've used this app for product reviews and love it. It drives so much traffic back to our store with email review requests, i'd recommend giving it a try.
We are very happy with the customer service. Very helpful and available, they resolved an issue with personal support. I recommend the app as a review system
Josephine E. was amazing in helping to get our widget and SEO pages working within hours of the request for help. Great app and service that really improves conversions - thank you!
Thank you for taking the time to leave a review! We're happy you had such a positive experience with our customer service. We'll definitely let Josephine know!
Thank your for help Rhenant. Youre the best! your help was truly the best. I had least 8 different issues, and we fixed all. Thank you!
Hi there, thanks for leaving a review. We really appreciate your feedback and are happy to hear you're enjoying Yotpo!
The app itself works very well. Even the free version came with enough basics that were easy to install and use.
Warly S took the time to really help me. He fixed all my issues with the widget and was VERY patience. Amazing customer service! I cannot say enough good things. Thank you!
One of our all-time favorite apps. Yotpo helps us track and organize customer feedback and utilize it to make our store better for our customers. Looks great on our site, super easy to use and EXTREMELY helpful.