Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
26 aprile 2024

Sometimes there are challenges to no-code implementation but their support is responsive, for example, Arven assisted me today in implementing Reviews Widget on the Homepage which was a custom modification.

Yingredient
Stati Uniti
3 mesi di utilizzo dell’app
22 marzo 2024

I was able to import reviews from GoDaddy to Shopify without much trouble--but then a couple of days later, I accidentally setup the reviews to appear just on the home page (which was not what I wanted). Jeorge Kenneth V. spent a good deal of time resetting the appearance of the reviews, cleaning up the import csv file that I provided and reimporting the data so no errors appeared. He was very professional, kind and helpful. Thank you Jeorge Kenneth V.

Jasper Lee Soapworks
Stati Uniti
10 giorni di utilizzo dell’app
9 aprile 2024

I've had a few issues overtime with the app that were easily solved. However, one customer support agent in particular, John G, was quick and efficient in helping with my issues.

dealbodies
Canada
Circa 2 mesi di utilizzo dell’app
Yotpo ha risposto 12 aprile 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

18 febbraio 2024

The app is not only excellent, but the support also truly stands out. Daniel is amazing! I required technical assistance for my website, and his responses were incredibly prompt. He not only addressed my specific questions but also efficiently fixed the issue.
During our chat, it unexpectedly ended midway due to my delayed response, but Daniel promptly emailed me and dedicated time to resolve all the issues. A big thanks to Daniel! Highly recommended!

ENBRY
Giappone
3 mesi di utilizzo dell’app
Yotpo ha risposto 7 marzo 2024

We appreciate your feedback, thank you!

Data modifica: 5 marzo 2024

Super fast and quick to solve my problem. These guys are amazing.

Wheatley Wares
Canada
Oltre 6 anni di utilizzo dell’app
Yotpo ha risposto 7 marzo 2024

We appreciate your feedback, thank you!

28 gennaio 2024

Yotpo has been a game-changer for my Shopify store, seamlessly integrating with the platform and revolutionizing the way I build customer trust. Its user-friendly interface and automated review requests post-purchase have not only saved me time but also generated valuable feedback. The visually appealing and customizable review widgets enhance the overall aesthetic of my store, while the social proof has significantly boosted customer confidence and conversion rates. The exceptional customer support, coupled with powerful analytics, makes Yotpo an indispensable tool for any serious e-commerce entrepreneur looking to create a trustworthy and appealing online presence. It's an investment that pays off in increased sales, customer loyalty, and a polished brand image. Highly recommended!

EBCREATE Store
Stati Uniti
5 mesi di utilizzo dell’app
Yotpo ha risposto 30 gennaio 2024

Thanks for your feedback, we really appreciate it.

13 maggio 2024

My rep, John G., helped me for over a hour as I was being picky about the layout and overall look of the widget on my website. He was super easy to communicate with and executed the work quickly and flawlessly. Thank you!

Twenties Beauty
Stati Uniti
6 giorni di utilizzo dell’app
3 maggio 2024

The app is user friendly and has nice options for custom branding. And the customer service was excellent. Doner, my rep, was very helpful and quick to respond.

My Kind of Mode, Inc.
Stati Uniti
17 giorni di utilizzo dell’app
8 marzo 2024

Arven was a life saver with this - super amazing support. Was able to insert custom CSS with the help of support. Love this app

Luma Health
Canada
3 mesi di utilizzo dell’app
26 febbraio 2024

Ruzsel was very efficient and helpful. Issue solved within 5 minutes.

Phase Zero Makeup
Regno Unito
Oltre 3 anni di utilizzo dell’app
Yotpo ha risposto 7 marzo 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!