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I had an enquiry about adding reviews to my product page and Ed (support agent) was very helpful and sorted the issue out for me extremely quickly.
Thanks guys, support very helpful as always. Really good to have star ratings for products and social proof
Rhemy R was very helpful and he fixed all my issues! They spent a lot of time making sure everything worked correctly. Thank you
Nice and easy to use for customers & myself on the back end. Support is very fast too. I love that it's got a free version. Thank you!
Hey Sea Spell, thank you for your feedback! We are glad to hear that you are happy with the Yotpo service.
I use this app to collect my reviews, the tutorial for manual installation where easy to follow. I also had some trouble installing the stars and Yotpo were quick to help and respond with a script!
The app is easy to use and does what it's supposed to. Most of all, help is a click away. I had a couple of features that I wanted to turn on and chatted with John G. He was able to get those features implemented in seconds. He also suggested a few other features that I think will be great for my site. He was very helpful and efficient. I have used other apps where, although the app may be good, the service is not there. This is certainly an app that has both.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Have to say Yotpo is truly our best on site app.. I believe the customers like/read/trust the reviews. Their customer service is top notch, I actually just submitted a ticket on a minor issue, and Gary wrote me back on a Sunday morning, and is handling it now. The ease of customizing the after purchase emails is fantastic, any idiot can do it... i am proof. The free service is great i am sure, but the premium is so worth it. They really are fantastic.
Ron
The Yotpo app and the people that support it are all 5 Stars! Always works, my customers respond well and it improves the conversions. Thank you Yotpo Team. Thank you Nick S.
Hi there! Thank you for taking the time to leave a review. Happy to hear you're seeing the benefits of Yotpo and looking forward to growing with you.
The App does everything I need for my Onlineshop and even if I have special wishes concerning the functionality or the layout the Yotpo support, like Manny, is always there to help me in a quick and very friendly way.
Today Allant M. was very helpful and quick in moving the review bar on my homepage. Such a great and really helpful support! My full five stars recommendation!
Today another request was solved very quickly by Nick. :-)
John G. helped in October 2023. He did a great and quick job updating all widgets on my site. Very positive communication! Fully recommended :-) 5 stars!
Doner P was a great help in getting set up! All of my questions were answered and I was able to get our systems aligned.
Updated 9.20.23: John B was an incredible help and quickly assisted me in making a few customizations and optimizations to my emails. Thanks so much!
Updated 6.28.24 Arven was great help!